Easy but quit giving me a sales pitch

Agent at counter asked me if a Mitsubishi Galant was ok? I said "yes that's fine". At the end of the transaction I went to go look for car at the spot and it ended up being a Ford Fiesta instead. Not what she stated, so I was disappointed about that. And the fact that the car was not washed. SMH

Check in and Check out people where rude and didn’t care that I was waiting and talking using their cell phones. Then give me a Van when I ordered Inter sadan for gas mileage but they didn’t want to provide it to me when there was 10-15 of them in the other area.

Very easy to use but don’t get how to get the discounts

The agent upgraded me without asking or telling me and they charged me $80 additional. Very deceptive in the way it was done.

had to make extra trip back to airport, engine light on, next car air conditioner didn't work. the 4th car finally worked for us. Never rent from them again

Like: car was comfortable and fuel efficient
Dislike: quite a distance from airport....but that could have allowed for a lower rate