Easy but quit giving me a sales pitch

the car smelled like a wet dog. It was almost midnight so we did not want to go back and exchange the cat

Counter service was great from the one woman -- but she was the ONLY one, so a 15-minute wait.

Very easy!

The hidden fees were horrible at payless car rental. I will NEVER rent from them again. 2 week rental for $244 was the reason I went with them, then they put an extra $250 holding fee then they booked me for mileage when my mileage was supposed to be all included. No one told me that I couldn't travel to Sanfran. The lady at the desk specifically asked me where I was going and I told her San francisco and she didn't mention it to me at all! So I was charged an extra $150. At that rate of $650. I would have been better off going with budget or enterprise or anything other than payless... you definately do not pay less at payless car rentals.

This was a great resource to use... and I will always book through them as it was easy and fast!

The counter staff was rude and un helpfull it was not easy realizing the car rental company was payless.

Counter staff very friendly and helpful.

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