I loved being able to have a car this tie around on my trip visiting family. The staff was friendly and helpful. I will definitely use this company again when I come to Chicago!!

Everything was good. Great experience

Have pick up from airport rather from rental terminal

Shuttle experience was a bit challenging, but overall Routes was awesome

Thumbs up

Ended up with a Jeep Wrangler Sahara. Only other choice was a Dodge Durango. We preferred to have a smaller vehicle for better gas mileage. The Jeep was “cool”, but buffeted a lot in the wind on the freeway. And it only got 19 mpg. Routes did compensate us with a half tank of free gas, as we complained and requested such upon accepting the car.

I'm 65 yrs. old and this was the worst, most inefficient pickup and return process I have ever experienced.