Great car, great value.

The car was not correct! I booked and paid for a foord explorer 7 seater or similar but only got a Jeep 6 seater. Not the same and I paid extra for 7 seater! I went back to ask the budget cars rep and he said it was a 7 seater. But it was not and they would not check it over and said there was no more cars. We had to then pay for uber trips for the 7th passenger! This is no acceptable when I booked well in advance a 7 seater for 7 passengers.

So far since raising the complaint they have been co-operative and willing to raise the claim against the supplier budget cars. Including compensation for the costs incurred for it being incorrect vehcile. But this is only over email communication, I am waiting to see how this claim materialises.

Although insurance was offered, there was no pressure to buy; both pickup and return were very quick

Es hat alles wunderbar geklappt

Wir waren zufrieden

quick and good service. We were expecting a focus sized car which we chose due to the focus having a large boot space. Unfortunately we ended up with a civic with a very inadequate boot space.

Helpful staff Bit of a wait

Easy to use Great customer service