Great car, great value.

The person who helped me was amazing, she gave me a beautiful car.

Booking was smooth

El coche era el modelo exacto de la reserva. Genial porque tenía un maletero enorme que es lo que necesitaba.

Ningún problema en todo el proceso. Reserva sencilla y fiable

The counter staff at Budget could not have been more helpful. Although our pickup point was not busy we found the staff to be 100% professional and helpful. The car was ready for collection and was spotlessly clean.

The booking process including selection of insurance was very straightforward. An email enquiry was answered very quickly and accurately.

I arrived late at the airport and there was only one staff serving a long queue of costumers but there were obviously some other staff available in the back office.

Good

First I had to request a domestic as they tried to put me into a KIA Forte when I was expecting a Ford Fusion. Ended up with a Chev Impala which was fine. At return they tried to stick me with some vehicle damage that was shown to me at pick up but was marked incorrectly on the initial inspection sheet. Then tried to charge me a late return fee because they had entered in the wrong info. The only reason I went with them was because of the unlimited mileage as I was going to Montreal and back, a 2000km trip and the usual 200km per day for 7 days wasn't gonna do the job. I ate the extra charges that pushed the rental up to $490+, over $100 more than expected because I wouldn't have been able to get another vehicle elsewhere on zero notice. Will not be dealing with them again.