Great experience!

Quite satisfied

Behaviour of the Staff at customer service is good until you refuse to buy their offered trip protection insurance, once you refuse it their behaviour changes to being very rude. My customer service advisor literally threw the booking papers at me and told me to go downstairs to find your vehicle. That was shocking.

My experience with Qeeq.com has been excellent.

The Thrifty location at SNA airport is not actually at the airport, unlike all the other companies. It took me a long time of wandering around the airport to figure this out.

Like: The car was suitable for our need.
Dislike: None.

Like: Dealing with this off- airport- site so much easier on many levels, the best of which is not having to drag suitcases to/from the airport's (what seems like) 2-mile walk.
Dislike: My only negative experience was on the day of pickup, there was only one person to handle customers as the other person had left ill. The process took about 1/2 hour or more, but it was not on the fault of the very friendly agent.