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Search for Yes Rentals Car Rentals in Auckland

not happy with bond was charged, hasn't refund as yet, and pick up was bit confused.

Reviewed: Sun, Nov 3, 2019
About Yes Rentals: 8.3 /10
received for what i booked, happy. the first calls for pick up, those two phone numbers weren't working, thought the rental company not exist and got stranded at the airport. looked through the whole voucher and found 0800 number, but was Park&Fly answered. then tried call one of the numbers again, eventually someone answered. spent a bit time just for pick up, at drop off was quick. counter staff was helpful, but she charged $300 bond not freeze (on provided credit card), even i purchased extra cover ($0 excess) through YES rental, not very happy about that, they still keep the bond for two weeks after i have returned the rental car. this kind of procedure should be changed. have been hiring with many other rental companies they didn't do any bond, as i don't like the 'bond' idea so always get the $0 excess option.
About QEEQ: 8.0 /10
Toyota RAV4 image
Yes Rentals
Auckland Airport(AKL)
Auckland
New Zealand
Medium SUV | Toyota RAV4 or similar

Relevant Reviews on Yes Rentals Yes Rentals Auckland

Dora Den(n)is

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Yes Rentals
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Sat, Nov 16, 2019
About Yes Rentals: 4.0 /10
When picking up the car, I confirmed the after-hours return steps with the staff. They said a colleague would be on night duty and would take me to the airport after returning the car. However, I found out it was a third-party company collecting cars in the parking lot, which misled me and almost made me miss my flight.

Sandy Jenny

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Yes Rentals
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Tue, Mar 23, 2021
About Yes Rentals: 8.0 /10
Service was smooth, but the car condition was not great

Patrick

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Yes Rentals
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Sun, May 27, 2018
About Yes Rentals: 10.0 /10
The rental company is very reliable. They contacted us three days in advance to discuss all the details. Picking up the car was very convenient, with their location just a 5-minute drive from the airport. They provided shuttle service throughout the entire process, with VIP treatment! The staff member who handed over the car was very friendly and gave us lots of tips on traffic rules and food and entertainment recommendations along the way. Very thoughtful! Highly recommend Yes Car Rental.
About QEEQ: 10.0 /10

Andrew

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Economy | Nissan Tiida or similar
Yes Rentals
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Fri, Dec 4, 2020
“Glad to have discovered QEEQ”
About Yes Rentals: 8.0 /10
Car was old but fair value for the cost. Very friendly and helpful staff. Delay picking up while issue with another customer was dealt with by the sole staff member.
About QEEQ: 8.0 /10
Impressed with low rate. Easy to navigate search and hiring process.

S.Williams

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Economy | Mazda 2 or similar
Yes Rentals
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Wed, Jul 1, 2020
“Excellent customer service and a good value vehicle”
About Yes Rentals: 8.0 /10
Excellent friendly service by staff member. Very easy pick up and drop off. Prompt collection and drop off at airport. really superb service, thank you
About QEEQ: 10.0 /10
Very easy but a small problem as advised confirmation would take 1 - 3 days. this was quickly rectified by the very helpful staff member who answered my call and sent links to alter booking. excellent service from this individual

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