This is the second time we’ve used Routes in Orlando and they’ve been great for us! We’ve had great cars both times and gotten an amazing deal each time as well!

So user friendly and easy to use!

Distance to rental location is far and shuttle not frequent enough. We bought a Lyft ride to get there $22.00 and almost needed to Lyft again back to airport but the shuttle arrived just then.

My only complaint is that we had an early flight. The location was supposed to open at 6:00 am and the shuttle to the airport was supposed to leave at 6:05. They did not even open their gate/door until 6:10. It may not seem like a lot of time, but when you are trying to make a flight, it could potentially make you miss your flight.

Terrible experience. Did not get the car I was promised. I waited 2 hours at the counter, 4 cars were returned but she will not give me. She demanded extra 28 dollars per day for the Nissan Rougue that was promised.

Like: Give us an upgraded car for no extra price due to what they had available. Fairly priced.
Dislike: Wait time. Was worried about being late for my plane.