All service is good and staff very friendly.

The front desk staff deliberately upgraded the insurance. Please make sure to read the contract carefully. The contract does not specify 'full coverage' or 'basic' but uses professional jargon instead. Some front desk staff may intentionally upgrade your insurance or vehicle, even if you have clearly stated that you only want the basic package and nothing else. Bad review.

Dissatisfied, dissatisfied, extremely dissatisfied!

The car was exactly what I had booked but I did not enjoy or find this model that safe to drive. The wing mirrors provide such a small area to view that the blind spots are huge. I counted three seconds on a highway where a car was out of view. This meant that, even with checking my blind spots, I nearly crashed twice (and I’m a good driver!) when changing lanes.

A good search site and cheapest deal I could find. I don’t think the price drop worked for me but good to have in case the price goes down.

The car doesn't have adroid auto nor apple auto which is unexpected and inconvenient

I got an upgrade to a Jaguar E-pace which was awesome!! The customer representative was good and wanted to know my requirements in order to provide me a car that matched my requirements. I would go for Budget again.

The booking platform is great! Really simple and easy to book platform.