Good experience

Very simple and convenient to pick up and drop off.

Yep SUV have met my expection

It is problem that I could not use wiper during heavy rainstorm I had to hold wiper all the time SUV is comfortable on driving around the place so someone at Budget company gave me some discount for screwing up with wiper

想定通りの車でしたよ

大変使いやすいと思います。

Brilliant service from brilliant, friendly and helpful staff

I waited at the counter for prob 15 min while staff kept coming in & out of the front area saying they would be with me in a minute. Then I had to work really hard to get the quoted price for my rental as the agent kept trying to upsell me & continually tried to blatantly ignore my questions regarding the price. I think they were out of the cheapest compact car I had requested & rather than providing me a free upgrade they were trying to upsell me & make me pay the difference. I left with the same price as I had been quoted but boy did they try & use all the sales tactics in the book to get me to pay more. I would NOT recommend renting from budget! If u do go in with your master negotiator hat on.

As a website the reservation process went smoothly. Just wish they wouldn't contract with budget because of the above mentioned reasons.