Great price but hassle.

The order reminder was to call the car rental company upon arriving in Manchester, they would pick us up at the airport and take us to the rental location. On June 15th, after we arrived at the airport, we contacted the rental company several times, and each time they said they would come immediately. Even the staff at the airport information desk and the traffic coordinators helped us call the rental company. However, we waited at the airport for over an hour before they arrived. When we finally got to the rental location, there were only three customers ahead of us, but we still had to wait another hour. During the car pick-up procedures, the staff continuously tried to sell us insurance. On June 17th, when we returned the car, the company claimed we had exceeded the mileage by 190 miles and needed to pay extra. We pulled out our rental order, which clearly stated a maximum of 432 kilometers. The initial mileage was 6333 miles, and when we returned the car, it was 6570 miles, totaling 237 miles, which is 379.2 kilometers, not exceeding the 432-kilometer limit. After we pointed this out, the staff apologized and admitted their mistake. The service of this car rental company is truly subpar, and we will be more cautious in choosing next time.

Easy pick up, they helped with my driver code from the DVLA which led to the delay.

Great and easy to use

Taking too long to release the credit back to credit card. Bank says it’s up to the company and green motion keep saying it’s up to your bank . Greenmotion says it takes up to 7 days to release the credit back. I don’t understand the delay

Holton London. Shaun and Zil greeted me the moment I walked through the doors even though they were busy with customers. The transaction process went quickly and efficiently. Check in was the same. I will definately rent from here again. Travel regularly from Australia to see family. Will tell friends and family. Keep up the great service. Shaun and Zil huge assets to your organisation.

Hard to find, as I didn't know I was looking for "Green Motion" or that this was inside the hotel.

Quick, easy and good value. I would have benefited from knowing the name of the agency I was picking up from, as it is not visible from the street.