Great price but hassle.

The service was decent, but the car model did not match the description. The process was fairly quick, but the booked car was unavailable, possibly because we arrived too early. The deposit was excessively high, £1505. Purchasing their insurance might lower the deposit amount.

I have to admit that the car was in absolutely perfect condition. The service was very kind and very specific about every detail in the booking. There was easy transfer from the terminal. What you MUST know however is that they are very detailed about the car condition. You can see videos and notes everywhere explaining how the process looks like and what are the possible charges. So probably if you happen to do even a small scratch the charges can go high. They offer their complimentary full coverage package but you must know it costs over GBP 40 per day, so if you book a small car it's going to double or triple the cost for you. So, they are VERY transparent in what they do and how they inspect the car, however if you choose not to take the insurance you might be liable to pay up to GBP 2500 for any damage. Overall, however, they are honest and transparent with the terms and conditions. I returned the car with no damage and the deposit was released within a few days.

Smooth as usual. Easy comparison of the prices and suppliers available.

Initial car had two illegal front tyres. Very slow at the desk.

All went smoothly, did not have to wait long for the shuttle bus

Pick up vehicle took an hour due to miscommunication of pick up point Car had qtr tank so had to refuel within 10 mins