Very good

Very professional, the car was in good condition, highly recommended!

The car was almost brand new and a good size. The counter staff were friendly. However, when we got the car the petrol tank was not full, it went down a notch before we had even left the car park. We emailed customer service immediately just to find out 2 weeks later when we returned that they don't monitor the customer service email address... The company policy is fuel full to full, but we received our car very short of full fuel.

Very easy to use and got a fantastic price.

Thrifty had really good service and a nice new car

Easy to book and a good price compared to others at the time over easter

Thrifty had forgotten to include the additional child seat as per my order and I had to personally drive to another location after picking up the car without my family to collect, fix the child seat myself and head back to pick up the family. The certified child seat installers were running late to work and I couldn’t wait another half an hour for them. Whole process took me an hour plus and disrupted my travel journey for the day. Also, upon returning the vehicle at the airport before departing Sydney, I had returned before 9am but they registered it as 11am instead with additional day charge. Still in dispute with them.