Viajar es muy agradable con EasyRentCars

The car pickup process was quick with no upselling. However, the store's opening time for car pickup was delayed by over ten minutes because the staff arrived late. The car was in excellent and very new condition.

The car is new, but the location is very far from the airport. Shuttles run every half hour, making it inconvenient for those in a hurry.

Woman at counter was rude, unhelpful and aggressive. I would like to complain about how she treated customers but she told us no one more senior was available when we collected the car.

Picking up the car took long because of some issues with previous customers. It would help if the other available staff could come to assist and not stay behind for what looked like administrative work. Now it took longer than needed. But, when we were helped, the person was very friendly and upgraded our car to a stationwagen, for free, when he saw our teenagers and luggage.

First time user, but very pleased with it. We returned earlier and your customer service was of great help here!!

Worst customer service ever, stood in que for 3 hours to pick up car. Un helpful staff, car was disgustingly dirty with tire pressure light on. couldn’t complain as I would have been waiting another 3 hours to get another one.