Pickup and drop-off were very convenient, and the staff was very friendly and nice. Great value for the price.

Good attitude, but they recommended us to upgrade the car model without us understanding, and we ended up paying an extra $291.

you should try to give your employees some customer service training. giving attitude to customers who have been waiting in line for over 60 mins after long travel days is probably not a good idea to get repeated customers. just to avoid this next time i wouldn't mind paying someone else extra $10 a day rater then dealing with your shitty staff