All good

There were no staff at the office and so needed to wait. Their IT set up was rudimentary, but the staff member I dealt with was very pleasant

Due to arriving in Picton earlier than I planned i enquired with Apex about taking the car the afternoon before and paying for the additional rental time. They said the car was available but they could not alter the pick up time because it was booked through an agent (QEEQ) who i need to contact to alter the booking. I eventually found a phone number to call QEEQ but the line quality was poor and the person on the phone said i needed to call someone else. It all got too difficult and bureaucratic so I didn't bother

We wanted to extend the rental by 4 hours and gave up. The hire company couldn't extend more than 2 hours without you notifying them and you said it wasn't up to you we had to contact them All very unsatisfactory

the car was good & excellent

easy

The car was fabulous. The gps we paid extra for was terrible but they refunded it with no questions on drop off.