Car price and booking process were good, service needs work

I've always rented from this company; the cars are in great condition and almost always new. The rental and return process is simple, though it's a bit of a distance from the airport terminal. However, their shuttle service is very good.

We were expected (as per the reservation) a different make of car but there was no issue with the one we got.

The car was great. I got a Jeep Wrangler Sahara instead of the intermediate size car I requested. It was more expensive on gas but was very comfortable. The main issue I had with them is that I had to call my insurance to confirm that I was covered for rental cars even though I provided a copy of my pink insurance card.

Great place to book a car rental at a good price. The price protector saved me another few dollars on an already great price.

Like: Everything esp the service