Good

This company has no signs at the airport. At Melbourne T2 airport, I had to call them to send someone to pick us up, waited for more than half an hour. When I called again to urge them, they informed us to go to T3. We dragged our luggage there only to find the car heading to T2. We ran back to T2 with our bags, and it took over an hour to finally reach their office. It was almost 4 PM by then; the place was deserted with only an old lady working there. From the moment we entered, she was on the phone. We waited a long time without anyone assisting us. Eventually, she got off the phone and started serving us while still on another call, taking 40 minutes to get the car. The experience was terrible, and we ended up with a rundown Corolla that had already driven 220,000 kilometers and had a strong odor! The car was covered in scratches, and it even leaked through the sun visor when it rained in Adelaide.

The hire car was a little beaten up but it didn't cause any issues during the hire. Definitely needed a wheel alignment - the car would casually veer left without correction.

Price Drop saved me a small amount of money (around 5%), but the price of the rental dropped significantly (around 50%) around a week or so before the pickup date which Price Drop couldn't take advantage of.

Decription of vehicle should change from Fiat Punto to Hyundai Accent as there were no Fiat Puntos visible at all

no magic..infact price went up when I first booked..service was terrible after I replied about taking credit card photo and booking was cancelled by QEEQ even after I replied ..the system generated emails need to be reviewed and re-looked so first time customers can understand better

All the staff at JUCY were friendly & helpful, the car was clean & ready for me to collect.

Easyrentcars were easy to deal with & the cheapest option after comparing sites.

There was some confusion if I was covered with insurance or not, and my card had a $3000 reservation for a week. But aok in the end.