Easy and affordable

The first customer service representative at the car rental counter tried to upsell some insurance and full-tank add-ons. There was a slight issue with the card payment, but it was resolved after identifying the cause. Early car pickup was not allowed without incurring additional charges. However, the second customer service representative quickly completed the check-in process without any extra sales pitches. Picking up the car was very convenient — you could directly take the car from the designated parking space. The car was very clean, with only 2000 miles on it, four-wheel drive, wireless CarPlay, and Type-C charging ports. It had better features than the model I originally booked.

Overall, it's very good. Just purchase full coverage on QEEQ, no need to pay for additional insurance, which isn't recommended either. The process is simple.

Car was nice and clean.

Satisfactory feedback.

The cars from Dollar are relatively old, but they work fine. They even gave us a free upgrade. Both picking up and returning the car were very convenient. However, they always try to add insurance without asking, so make sure to double-check when picking up the car. QEEQ helped me communicate and get it removed, so overall, I'm fairly satisfied. There are toll roads on the East Coast of the US, and I got lost a few times. I was charged $50 when I got back home, so be careful. On the West Coast, there's only one toll at the Golden Gate Bridge.

Like: Friendly staff at pick up.
Dislike: Charged $50 more at drop off.