I paid for more expensive car then I got.And spend a lot of time. All cars were dirty inside.

They tried to upsell insurance, but I firmly declined.

Thanks to Budget team, the upgraded my booked car from Corola to Camry.

Thanks

They made a mistake in the of returning the car and it was a big trouble contacting them to solve the problem. Even I was told to go back to the same counter where I picked up the car to solve the problem. One time I went to different location and I asked them to change the date if return, the guy this is Richmond office mistake. They have to resolve it which means I have to go them. Also they charged my visa card 100 $$ twice which mean they charged me 200$$ as total They should be refunded . I am still waiting for the refund

Overall very good. However, on day three I ckecked the oil and found it 2 quarts down - on a car that had only done 13000 miles. Obviously the oil level hadn't been checked by Budget before renting it this time. Personnelat Budget office i n Bend were very god

I was very satisfied with easyrentcars procedures.

Great service at counter in Buffalo.