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Great vehicle, no hassle

Reviewed: Sat, Aug 18, 2018
About Hertz: 10.0 /10
Like: I’ve had bad experiences with car rentals before, but no hassle with Hertz about any minor scratches that were there before (which was my experience with another company). The vehicle we got was more car than we registered for—a Chevy Tahoe instead of a Pathfinder, which worked out better for us anyway. The car was clean, new and lots of features, and perfect for hauling the big group we had.
Dislike: The distance from the kiosk to the rental pickup was a bit far away—which was okay, but we didn’t walk around the car together, at least at this airport rental office.
Standard SUV | Nissan Pathfinder 7 Seats or similar

Relevant Reviews on Hertz in United States

Mandy Hawthorne

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Reviewed: Mon, Jun 16, 2025
About Hertz: 10.0 /10
Satisfied
About QEEQ: 10.0 /10

Nicholas Anthony

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Reviewed: Tue, Oct 8, 2024
About Hertz: 8.0 /10
Recommended upgrading to the largest model due to having a lot of luggage.
About QEEQ: 10.0 /10

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Standard Crossover | Infiniti QX60 7Seats or similar
Reviewed: Thu, Feb 16, 2023
“Car was in poor condition. Wheel alignment was dangerous. Had serious wobbles on freeway.”
About Hertz: 8.0 /10
Car wheel alignment was waaaay off. When we drove, it felt like the wheels were going to fall off. Unfortunately we were too far away to get the car replaced so had to deal with it.
About QEEQ: 10.0 /10

B.Ammons

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Full-Size | Nissan Pathfinder 2 Doors or similar
Reviewed: Wed, Aug 7, 2019
“Terrible. We had to upgrade/promised was not available through Hertz. Hertz is terrible!!!!!!!”
About Hertz: 4.0 /10
Their service is absolutely the worse. They did not have the vehicle I reserved. You could only fit 2 small pieces of luggage. I paid an extra $300.00 to upgrade!!!!!!! The people at the desk are rude!!!!! This is especially true of the manager there!!!! We had a horrible experience!!!!!!!!
About QEEQ: 10.0 /10

D.Curran

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Compact | Nissan Versa or similar
Reviewed: Thu, Jul 12, 2018
“Would use again.”
About Hertz: 9.8 /10
Like: The staff was fantastic. The help at the counter for both pick-up and drop-off was wonderful. The gentleman that was cleaning the cars at the time of my drop off even found a pair of sunglasses and quickly ran them down to me at the desk before I finished checking out. A+ all the way!

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