IX RENTAL CAR RENTAL REVIEWS IN JAPAN

Staffs are great! Very accommodating, helpful. Japanese/Chinese speaking. Reliable, no hassle.

Satisfied

This car rental experience was amazing! The staff was incredibly friendly and enthusiastic, patiently explaining the vehicle features and even offering to help with luggage. The car was as well-maintained as a new one, with a clean and tidy interior.

The service was excellent, quick-paced, and highly efficient.

Very satisfied.

Good customer service

Good price good deal

The staff had a great attitude.

Excellent

Thanks to the support of the IXRental staff, picking up our Toyota Aqua near Asakusabashi Station was very convenient and efficient. After the fifth day, I returned the car to JDM, which is near Narita Airport. The young staff helped me the ETC payment and drove us to Narita Terminal 1. Thank you very much for their excellent service. I will definitely rent a car with IXRENTAL on my next winter trip to Tokyo.

The price drop or discount is lower than on other platforms

The staff were very polite and courteous. Although the car had some minor scratches on the exterior, it did not affect its usability. The journey went smoothly and safely.

The staff of IX Company provided excellent service, including car pickup and drop-off, and shared many tips about driving and parking in Japan.

Very satisfied

Extremely satisfied.

The entire process was seamless and smooth.

Excellent! Even though I didn't have enough time to refuel before returning the car, their attitude was very good. They prioritize customers and respond quickly.

Although we received a different car model than expected, the staff explained the reason to us. Overall, the service was good, the car was easy to drive and fuel-efficient. Recommended.

An excellent car rental company with convenient pickup and drop-off, very friendly service, and great vehicle condition. Highly recommended!

The staff at the site provided excellent service.

They exceeded my expectations and more, they were accommodating and very friendly. And also reasonable and patience. I will go back to their business again when I come back.

Excellent car rental company with Chinese-speaking staff who provide thorough reminders about important details.