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HERTZ CAR RENTAL REVIEWS IN JAPAN

Easily Review, Search And Book Your Rental Cars

Joyce Fowler

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Reviewed: Wed, Oct 16, 2019
About Hertz: 10.0 /10
The staff were attentive and polite.
About QEEQ: 10.0 /10

Alston Cecillia

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Reviewed: Wed, Feb 19, 2020
About Hertz: 10.0 /10
Staff are polite and provide clear explanations
About QEEQ: 10.0 /10

H.Toh

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Mini Van | Toyota Noah or similar
Reviewed: Wed, Dec 6, 2023
“Overall is very good. Low fuel consumption of the hybrid car.”
About Hertz: 10.0 /10
The pick up should indicate “Toyota centre”, because didn’t see any “Hertz” logo.
About QEEQ: 10.0 /10
Great.

S.THAMMACHAROEN

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Full Size Van | Toyota Alphard 7 Seats or similar
Reviewed: Wed, Apr 24, 2019
About Hertz: 8.3 /10
จองรถ Alphard แต่ได้รถ Velfire เลข กม.ประมาณ 14x,xxx เครื่องยนต์เงียบดี จัดเก็บกระเป๋าเดินทางไป 5 ใบ และผู้โดยสารนั่งสะดวกสบายดี รับรถที่สนามบินคันไซ ที่เดียวกับ Toyota และที่คืนใน naniwa แถว namba ก็เป็นของโตโยต้าเหมือนกัน พนักงานบริการดีค่ะ และโทรขอความช่วยเหลือจาก จนท. HERTZ ที่ไทย ก็ได้รับความช่วยเหลือดีมากๆ ค่ะ
About QEEQ: 9.0 /10
ขอให้เจ้าหน้าที่ช่วยเหลือเรื่องการเช่า CEP เป็นบัตรทางด่วนเหมาจ่ายของภาคโอซาก้า-โชบุ ได้รับความช่วยเหลือดีมาก, ตอบคำถามรวดเร็ว เอาใจใส่ลูกค้ามากค่ะ

J.Kok

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Compact | Toyota Corolla Hatchback or similar
Reviewed: Tue, Nov 19, 2024
“Good drive.”
About Hertz: 9.0 /10
The service provider is actually Toyota Car Rental.
About QEEQ: 10.0 /10

Nicole Macadam

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Reviewed: Tue, Apr 23, 2019
About Hertz: 10.0 /10
It's actually Tokyo Rent Car Company
About QEEQ: 10.0 /10

Porter Wyclif(fe)

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Reviewed: Thu, Sep 19, 2024
About Hertz: 10.0 /10
Extremely satisfied
About QEEQ: 10.0 /10

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Economy | Toyota Yaris or similar
Reviewed: Thu, Nov 16, 2023
“Good for first timer”
About Hertz: 8.0 /10
The rental experience was smooth and easy for me as first timer. The only feedback which I need to provide is how the responsibility of the staff to help first time customer to understand more like where is the car key placed in car.
About QEEQ: 8.0 /10
Very smooth n easy booking experience online but need improve on details provided for customer searching for car availability dates and time - it never show what is available and not available

Jerome Stephen

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Reviewed: Sun, Oct 6, 2019
About Hertz: 10.0 /10
Hertz is actually Toyota Rent a Car, located right below the Marriott Hotel.
About QEEQ: 10.0 /10

Jerry

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Intermediate | Toyota Corolla or similar
Reviewed: Sun, Dec 8, 2019
About Hertz: 9.0 /10
There is strong smoke smelling in the car when we just get the car. We are not smoker but understanding smoking in cars is very common in Japan
About QEEQ: 10.0 /10

D.Godley

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Mini | Toyota Vitz or similar
Reviewed: Sun, Dec 1, 2019
“Very satisfactory”
About Hertz: 8.7 /10
The pick up place was out of Haneda airport so had shuttle. The drop of place was also out in a different location
About QEEQ: 10.0 /10

P.khamphounvong

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Mini Van | Toyota Noah or similar
Reviewed: Sat, Oct 26, 2024
“All good”
About Hertz: 10.0 /10
All good
About QEEQ: 10.0 /10
No comment

Sandy Piers

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Reviewed: Sat, May 25, 2024
About Hertz: 6.0 /10
Average experience. I had purchased insurance through the rental platform but they claimed they could not find it at the pickup location. After showing them my insurance document, they seemed a bit unhappy.
About QEEQ: 8.0 /10

Duncan Leacock

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Reviewed: Mon, May 6, 2019
About Hertz: 10.0 /10
No baby seat was provided.

Caesar Dunlop

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Reviewed: Mon, Jul 15, 2024
About Hertz: 10.0 /10
The service attitude at the Toyota rental company was excellent, and the processing procedure was convenient.
About QEEQ: 10.0 /10

Griffith Anderson

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Reviewed: Mon, Jan 27, 2025
About Hertz: 10.0 /10
Overall very good, I am very satisfied.
About QEEQ: 8.0 /10

Mortimer Adams

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Reviewed: Mon, Feb 3, 2025
About Hertz: 10.0 /10
Overall, it's quite good.
About QEEQ: 10.0 /10

Tony Barrett

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Reviewed: Mon, Dec 2, 2019
About Hertz: 10.0 /10
Convenient

Blanche Poe

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Reviewed: Fri, Jul 26, 2019
About Hertz: 10.0 /10
Friendly and thorough service.
About QEEQ: 10.0 /10

Megan Marjory

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Reviewed: Fri, Apr 25, 2025
About Hertz: 10.0 /10
Pretty good, but don't forget to purchase the ETC.
About QEEQ: 10.0 /10

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
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