“You get what you pay for and this is not much with Fox Rent a Car!”
About FOX RENT A CAR:6.3/10
There was nothing wrong with the car, however the experience wasn't a great one. There was only 1 (one) agent to check us in and it took us over one hour before we finally received our car. This is not the first time that this happened to me and I do not see any improvement on their end. It is a cheap car rental and the service shows that.
Took over an hour to service 10 customers.
People with reservations that hadn't paid were told no cars were available.
Staff was rude and on their cell phones.
Terribly long wait, especially when I pre-paid for the vehicle. They charged me for a car seat that I did not want. Customer service by phone took nearly 4 hours. Price may be low but service and wait is not worth it.
“delayed arrival handled professionally and competently.”
About FOX RENT A CAR:8.0/10
If it were normal I wouldn't leave a review. I missed my flight b/c traffic and arrived late. I was expedited to the car and barely cleared the gate at 12pm! It would have been another disaster to be punched to the next day and cost men 200.00 plus sorely needed sleep. Thanks to your staff all went well!
NO too old no extra features on vehicle and had only one key and took forever to pick up, over an hour what a joke I could of gotten in and out with other rental companies very unhappy also your customer services is a joke was on hold forever
“No amount of savings is worth two hours of indoor late night waiting.”
About FOX RENT A CAR:8.0/10
2 hour line to check in. Could have gone and rented another car for close to the amount. Your customer service offered nothing but excuses and "whatever".
Fox gave us a car with 35,000 miles on the original tires. After driving many miles, we discovered a large bubble on a tire sidewall. the bubble makes the tire likely to blow out soon, unsafe to drive. Fox sent us to a tire shop but wouldn’t pay for the new tire. So we bought the new tire.
Car was dirty on inside, out of windshield wiper fluid so I had to refill myself. Not super professional when I went to get the car at the lot. However the gentleman at the counter who helped with payment was nice. He waived a fee since when I booked through easy rent cars.com they screwed up the dates of my rental that I prepaid.
“Except for pickup being so long after a long flight it was fine”
About FOX RENT A CAR:8.0/10
It took too long at the counter - there were 3 people behind the counter and about 18 to 20 in line and one left for break leaving only 2. Took over an hour and a half to get car. Everyone was frustrated
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
P.Donley
-
-
-
-
View more >Ingo Scholz
-
-
-
-
View more >j.hopkins
-
-
-
-
View more >yehoshua
-
-
-
-
View more >Simi
-
-
-
-
View more >J.Scalena
-
-
-
-
View more >-
-
-
-
View more >-
-
-
-
View more >-
-
-
-
View more >Paul Downing
-
-
-
-
View more >J.Scalena
-
-
-
-
View more >D.Solomon
-
-
-
-
View more >-
-
-
-
View more >k.brown
-
-
-
-
View more >-
-
-
-
View more >Eric
-
-
-
-
View more >B.Kelly
-
-
-
-
View more >-
-
-
-
View more >K.Bergs
-
-
-
-
View more >S.WarnerCorson
-
-
-
-
View more >Car Rental Brands Ranked In Phoenix
Pay for Car Rentals with Crypto