CAR RENTAL REVIEWS ON ALAMO IN SAN JOSE

Self-service process, very quick and convenient

The staff was okay, but the waiting time to get the car was a bit long.

Satisfactory

Very satisfied, the car pickup process was very convenient.

Very satisfied

A big company with proper regulations.

car options offered were between a brand new cadillac or a half year old volvo xc 90. Both excellent vehicles in good condition.

Great service, no need to worry too much about scratches. Vehicle replacement is very quick.

The key issue was that we had to pay a $2 parking fee when picking up the car!

Like: Had A great time Can 't wait til next year !!
Dislike: service was good !!

Right from the start of rental it was indicating need of engine oil change. The indicator on engine oil efficiency was showing 0%.

Nil

Great experience. Picking up and returning the car was very convenient. I thought returning the car would be troublesome, so I arrived at the airport quite early, but it only took about 5 minutes to finish the process. Highly recommended.

Like: Staff was Happy kind and helpful

Great value! The staff provided thorough service. I initially chose to pick up the car in San Jose and return it at Los Angeles LAX, but I wanted to change it to Burbank Airport near Los Angeles. They checked this for me. In the end, all I needed to do was to return the car in Burbank.

Satisfied

Super convenient, both picking up and dropping off the car were very quick. The car was ready when we arrived, so we got it immediately; returning the car was just as simple, handing over the keys took less than a minute. I opted for the prepaid fuel option, only to later realize that any leftover fuel wouldn't be refunded. So, if you don't mind the hassle, it's better to pick up and return the car with a full tank, rather than prepaying for fuel.

Good service. Good clean car.