CAR RENTAL REVIEWS ON AVIS AT SYDNEY KINGSFORD SMITH AIRPORT, SYD

A big company with no hidden tricks, but the staff kept pushing insurance when picking up the car at the airport. Also, this is my second time renting from Avis in Australia. It seems like they have fewer car models available online, but you often get a slight upgrade when picking up the car.

The company is a big name with no hidden tricks, though the staff kept promoting insurance when picking up the car at the airport. Also, this is my second time renting from Avis in Australia. It seems their online vehicle options are limited, but you usually get a slight upgrade when picking up the car.

Very satisfied

An unexpected charge of over 300 AUD was incurred during the return of the vehicle.

AVISは日本語が通じず 手続きに時間かかったが スタッフも車も良かったので 満足している

The customer service responds quickly.

Excellent service

Very good, the staff was friendly and patient. Both pickup and return were very convenient. Just need to get used to the habit of driving on the right side.

Very satisfied!

Renting the car was very convenient, and communication with customer service was fairly smooth.

Satisfied

Satisfied

I feel satisfied.

Satisfied

The staff were very friendly, everything was straightforward, and the overall experience was great.

Very good.

Pretty nice!

Very good.

The online customer service was very good, and the in-store service was okay.

Not satisfied. How can the rental company be so irresponsible? They rented the car to me even though the tire was already damaged. It was very unsafe, and I only discovered the issue halfway through using the car. Later, I saw an email from the rental company, which confirmed the tire was already damaged when they gave the car to me. When picking up the car, they said they didn't have the X5 I reserved and wanted me to take an X3 instead, offering me a free tank of gas as compensation. I refused, and after some time, they finally gave me the X5. I had to wait 30 minutes at the site to get the car.