CAR RENTAL REVIEWS ON AVIS AT CALGARY AIRPORT, YYC

It took an hour to wait in line to process the paperwork during peak hours.

Everything went smoothly.

Picking up the car inside the airport was very convenient. There were 3 staff members at the counter, and though I had to wait in line for a bit, the car pickup area was just outside the door next to the counter. I was pleasantly surprised to receive a brand-new Audi Q5. Returning the car was simple—just followed QEEQ's instructions and returned it to the pickup location. An AVIS staff member was present to inspect the car on-site; I handed over the keys and was on my way. This car rental experience in Calgary was excellent!

No upselling at all.

Very good.

I have been using QEEQ for many years, and it is still very convenient. This time the pickup process involved a staff member with an Indian accent, which made it hard to understand. First, they tried to sell me insurance, but I told them I already had my own. They said it was different. I directly said 'no,' and then they rushed me to sign the documents impatiently. After signing, I showed the contract to QEEQ's customer service to ensure there were no hidden charges.

Very good.

Very good.

Avis provided excellent service.

Very satisfied, the car was in great condition and the driving experience was excellent.

Convenient and efficient

Pretty good.

Very good.

My English is not very good, but the staff were very patient. They helped me choose the car and explained the safety instructions multiple times until I fully understood.

The car rental return process at Calgary Airport is easy to locate, and the staff does not push hard to sell insurance if you choose not to buy it.

The staff at the counter were polite, but their heavy accent made communication a bit tricky even with the help of a translation app.

Prompt and efficient service.

Efficient, straightforward, and smooth.

The process is very simple.

The pickup location was easy to find, and the car provided was a Ford, which was great to drive. The only drawback was that the car would automatically lock with the key inside, leaving us to experience roadside assistance in an area with no signal. We were quite worried at the time, but thankfully Avis staff resolved it quickly without causing too much delay to our trip.