AVIS is a big company, but during my last car rental, they aggressively pushed insurance despite me having already purchased all necessary coverage. Although I fully paid in advance, they charged me extra at pickup, claiming it was a balance. I reported this to QEEQ, but the issue remains unresolved. What fees were these? The weirdest part was that it was a brand-new car with only 9 kilometers on it, and the central screen, etc., had no power!
We bought full insurance directly at the store because if there's an issue, it's easier to handle locally. If you buy it on QEEQ, it's through a third-party platform and the local store won't handle it. The staff at the store spoke decent English.
The car had over 50,000 kilometers on it, but the condition was excellent. All four tires were new. Pickup and dropoff were smooth, and any questions were easily addressed with the help of translation software.
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