They give clear instructions proactively and response timely. Only thing is the finance part made me a bit concern that they didn't receive the funding from Qeeq in time and double charged me on additional driver fee and requested me to get refund back from Qeeq. This might be internal process between Yesaway and Qeeq to be improved. Too troublesome for me to work on the refund between the 2 companies.
Overall, it's okay. Everything else was great, except that I had to wait at the airport for 40 minutes even though they said they'd arrive in 10 minutes.
The rental company staff provided excellent service, customer support responded promptly, the store made pickup and drop-off convenient, and they offered free airport transfers. Highly recommended.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Kristin Paul
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