Overall, I am quite satisfied with the company. Although there were some issues with the report platform, and it was hard to get through on the phone, we directly took the car to the location at the airport. They immediately replaced it with a new one for us.
The overall service was good and fairly clear. The only downside is that adding an extra driver requires additional payment, which is something companies like LingsCar don’t charge for.
The car rental experience was quite good this time. Apart from the navigation for car return leading to the wrong place, and spending some time to find it, everything else went smoothly. The condition of the car was also decent.
I added an accidental insurance for $8.99 per day. Since the staff helped upgrade the vehicle model, it was worth it overall. I didn't opt for the fuel package or toll pass.
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