CAR RENTAL REVIEWS ON BUDGET AT OTTAWA AIRPORT, YOW

Picked up a Tiguan SUV at Ottawa airport and it was perfect—tons of space for all my luggage, simple paperwork, friendly service, and it was super comfortable cruising on the highway. Dropping the car off at Toronto airport was just as easy: hand the keys to the staff and you’re done. Overall a really smooth rental experience. The only minor issue was the car key battery dying and needing a replacement, but everything else was great. QEEQ’s customer service was also really helpful. I noticed some differences between the contract and my booking, so I checked with them. They patiently verified everything and confirmed the contract terms did match the order; the rental company just hadn’t listed them clearly. That really put my mind at ease. If you’re renting in Canada, try to choose a company that includes third-party liability coverage—many don’t. Budget is one of the few that does. It’s a bit more expensive, but definitely worth it!

The car had only run over 12,000 kilometers and was in very good condition. The staff were very patient and helped us save money. Initially, we were going to use one card, but the staff suggested we rent two cars using two cards to avoid paying an extra 10 yuan per day for an additional driver. Returning the car was also simple.

Overall good. This is the third time I've used their cars, and the service has been pretty good each time.

Overall satisfaction

The car pickup process was very convenient and straightforward.