They said the fine would cost 62 euros, including the processing fee, but after paying, they deducted another 40 euros as their management fee. What kind of management is this? Are they just managing to take money from customers? Arbitrary charges and unclear fees.
They charged me a fine of 62 euros, claiming it included an administration fee. But over 10 days later, they deducted another 40 euros, saying this was their company's administration fee, while the previous amount was for the traffic department. This feels like arbitrary and excessive charging! Who knows if they will charge again, claiming it's a fee from the rental platform next time? The original rental contract didn't clearly state what fees would be incurred for violations, and now they are just charging random fees afterward.
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Les Strong
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