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CAR RENTAL REVIEWS ON HERTZ IN LOS ANGELES

Average rating on Hertz in Los Angeles: 8.4 /10

Regina Green

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Reviewed: Wed, Oct 8, 2025
About Hertz: 8.0 /10
The waiting time in line was extremely long.
About QEEQ: 10.0 /10

Lilith Cissie

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Reviewed: Tue, Jul 15, 2025
About Hertz: 10.0 /10
Very considerate.
About QEEQ: 10.0 /10

Franklin Raphael

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Reviewed: Tue, Aug 26, 2025
About Hertz: 10.0 /10
Very satisfied.
About QEEQ: 10.0 /10

Salome Wheeler

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Reviewed: Thu, Aug 14, 2025
About Hertz: 10.0 /10
Extremely satisfied! The car was in great condition, and they allowed me to return it at a different location without charging an extra fee when my travel plans changed in the last few days. Fantastic!
About QEEQ: 10.0 /10

Norman Rockefeller

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Reviewed: Sun, Sep 28, 2025
About Hertz: 10.0 /10
The service was excellent.
About QEEQ: 10.0 /10

Steven Bush

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Reviewed: Sun, Oct 19, 2025
About Hertz: 10.0 /10
Satisfied
About QEEQ: 10.0 /10

Anonymous

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Reviewed: Sun, Nov 2, 2025
About Hertz: 10.0 /10
Amazing experience, they even gave me a free car upgrade!
About QEEQ: 10.0 /10

Jim Blake

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Reviewed: Sun, Jul 27, 2025
About Hertz: 10.0 /10
It was a satisfactory car rental experience.
About QEEQ: 10.0 /10

Cora Caroline

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Reviewed: Sun, Jul 13, 2025
About Hertz: 4.0 /10

Ivan Keppel

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Reviewed: Sun, Aug 3, 2025
About Hertz: 10.0 /10
Overall very satisfied, brand new car with 300 miles, smooth pick-up and drop-off process, no upselling. Hertz is indeed trustworthy.
About QEEQ: 10.0 /10

Nigel Jane

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Reviewed: Sun, Aug 3, 2025
About Hertz: 10.0 /10
The service attitude was quite good. I picked up the car around 9 pm and there was no queue. The customer service did not mention insurance, but when I proactively requested full coverage, they added it. After picking up the car in Los Angeles and driving to Irvine, I felt the car was a bit old, so I went to their branch there and exchanged it for another car that was more attractive and newer. It was very comfortable to drive. The car exchange in the San Francisco Stanford area took about 30 minutes in line. The service attitude there was also excellent. They said I could leave after handing over the keys, but I insisted on receiving a receipt on-site. They calculated the fuel cost for the exchange on the spot, and I signed the documentation. The deposit was refunded very quickly, within two to three days. Afterwards, I received toll and service fee invoices gradually.
About QEEQ: 10.0 /10

Kitty Evans

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Reviewed: Sun, Aug 17, 2025
About Hertz: 8.0 /10
The customer service was excellent.
About QEEQ: 10.0 /10

Maurice Edie

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Reviewed: Sat, Jul 12, 2025
About Hertz: 8.0 /10
Very satisfied
About QEEQ: 10.0 /10

Lena Bryce

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Reviewed: Mon, Sep 22, 2025
About Hertz: 10.0 /10
The staff didn't try to upsell additional insurance, which was great overall! Just remember to strictly follow parking rules in the U.S., pay in advance, etc., as fines can be very expensive.
About QEEQ: 10.0 /10

Elmer Frederick

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Reviewed: Mon, Oct 20, 2025
About Hertz: 10.0 /10
The queue at the airport was quite long, but the service attitude was good. The translation document was actually not needed.
About QEEQ: 10.0 /10

Louis Barney

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Reviewed: Fri, Sep 26, 2025
About Hertz: 10.0 /10
Picking up and returning the car was very convenient.
About QEEQ: 10.0 /10

Anonymous

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Reviewed: Fri, Nov 7, 2025
About Hertz: 10.0 /10
The queue was quite long, waited for about half an hour, but got all the paperwork done in just 5 minutes. Purchased full insurance from the rental company for peace of mind. Got a spacious Kia, not sure of the model, but very satisfied—it fit three people, four large suitcases, and two small ones perfectly.
About QEEQ: 10.0 /10

Grace Grey

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Reviewed: Fri, Aug 29, 2025
About Hertz: 8.0 /10
Satisfied
About QEEQ: 10.0 /10

Omar Eipstein

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Reviewed: Fri, Aug 22, 2025
About Hertz: 8.0 /10
The overall process was simple, and the instructions for picking up and returning the car were clear.
About QEEQ: 10.0 /10

Steven Bush

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Reviewed: Fri, Aug 1, 2025
About Hertz: 10.0 /10
Paid extra to upgrade to a top-tier Mercedes C-class, the car was very new. Truly worth every penny!
About QEEQ: 10.0 /10

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