CAR RENTAL REVIEWS ON AUTOSTRAD IN ABU DHABI

Extremely satisfied.

I purchased insurance online, but when I arrived, they told me the coverage was insufficient and didn’t include primary insurance, trying to persuade me to buy more. I refused. When returning the car, they claimed my insurance was comprehensive after all. Clearly, this felt like upselling, and the experience was unpleasant.

Average

Good service

Fairly satisfied.

The vehicle was not delivered with a full tank and had no markings. It took at least an hour to find.

Overall good, but you need to submit your documents in advance; otherwise, there might be a wait.

The paperwork process was slow and inefficient.

Very good

The selected car model was unavailable, and the replacement car was clearly of a lower grade.

The inspection of the car before and after rental was done efficiently by the Pakistani staff.

I think that you should NOT include any rental companies that do not have offices. Or you should state that UPFRONT so I don’t have to learn about it after I book.