Enterprise tried offering us a different vehicle to the one we originally booked. PLEASE do not book with this company. Not only that, when we returned the car, we were told it was perfectly fine and we would get 100% of our deposit back. This didn't happen. We only received 75% of the deposit back. Staff are extremely rude and they take advantage of foreigners. Also they provided a baby car seat for our 4 month old daughter that was supposed to be for 1 year plus babies. My wife had to hold our daughter on long trips which was incredibly unsafe. Genuinely never been so angry with a car rental company.
Excellent service! The staff were very patient. I extended the rental by two days and it was as simple as making a phone call. Changing the car was also very convenient—just a quick inspection, and I was ready to go. Faster than in China! Highly recommended.
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