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SNAP, Queenstown Airport Car Rental

SNAP 600+ ratings, 4 reviews

Queenstown, Otago, New Zealand

8.1 / 10 Very good

SNAP - Queenstown Airport Information, Car Rental Instructions & Policies

Address

5 Glenda Drive, Frankton, Queenstown, 9371

Telephone

+64800288699 / +6492752438

Pick-up Instructions

The SNAP - Queenstown Airport car rental location is located out of the airport

Please contact the staff to pick you up to SNAP - Queenstown Airport car rental when you arrived.

Picking Up Between 8:00am - 5:00pm: 1. Visit our Queenstown Airport Shuttle Request page to request your shuttle pick up. Ensure you are at the airport and have cleared customs and security before making the request. 2. Our shuttle operates on demand, so there is no need to arrange it in advance of your arrival. Please allow 15 minutes for the shuttle to arrive. 3. Note: Due to traffic in Queenstown, please allow up to 40 minutes for the shuttle's arrival when requesting between 3:30pm - 5:30pm. REQUEST SHUTTLE - QUEENSTOWN AIRPORT https://www.snaprentals.co.nz/pickup-queenstown SHUTTLE PICK UP LOCATIONS: - Queenstown Airport: Our shuttle arrives at the Rental Car Transfer Area. - Exit the airport near the Jetstar check-in area. Once outside, please stand next to the blue lockers and free phone; the shuttle will arrive here once requested.

Drop-off Instructions

Dropping off your rental car at our Queenstown Airport depot(5 Glenda Drive. Frankton. Queenstown.New Zealand)is super simple, the key things to remember are: Make sure you have fueled up your vehicle to the same level as when you picked it up to avoid a refuelling charge ($25). The nearest gas station to our Queenstown car rental depot is the PAK'n'SAVE Fuel just up the road on Hawthorne Drive. Make sure the vehicle is left in a clean & tidy state - we don't expect it to be fully groomed or anything, but a general clean and tidy will help to avoid an additional charge. After checking the above, simply drop the keys off to the branch staff who will do a 2 minute final handover process and your away! Our Queenstown Airport Shuttle service does work both ways - simply ask for a lift back to the airport when dropping off your vehicle.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -17:00
08:00 -17:00
08:00 -17:00
08:00 -17:00
08:00 -17:00
08:00 -17:00
08:00 -17:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

Extras Prices
Extras Prices
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
NZD 3/day
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
NZD 5/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months).
To be confirmed
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
To be confirmed
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
To be confirmed
Tire chains rental
Tire chains rental
Prices and inventory depend on local stores.
To be confirmed

Cross Border

To be updated

Cross Islands

Free of Charge:

Towards any New Zealand islands, taking rental cars is allowed and free of charge.
Cars are allowed to board the ferry, but ferry tickets are the responsibility of the passengers themselves.

Ferry Transportation: Allowed

SNAP allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

Collision Damage Waiver Excess:

NZD 2000

Theft Insurance Excess:

NZD 2000

Third Party Liability Insurance Excess:

NZD 2000

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.8 mi from Queenstown Airport

Hotels

1.6 mi from DoubleTree by Hilton Queenstown

3.2 mi from Oaks Shores

3.7 mi from Oaks Club Resort

Other Landmarks

4.1 mi from Shotover River

FIND ME A CHEAP RENTAL
Map view of SNAP Store Location
coordinates: -45.0095991 168.7449863

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 8.1 / 10 Very good

  • Vehicle condition: 1.2
  • Vehicle cleanliness: 2.0
  • Spaciousness: 1.2
  • Counter staff: 2.0
  • Pick-up location: 2.0
  • Drop-off location: 2.0
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins

  • J.Fritzlaff

    Queenstown

    8.7 /10 Very good

    Reviewed: Sunday, November 9, 2025

    SNAP were great. We phoned them from the airport and they were there within minutes to pick us up and take us to collect our vehicle. Staff were very friendly and the service was fast.
    Read More >

  • Mike Sally

    Queenstown

    4 /10 Average

    Reviewed: Sunday, November 9, 2025

    Read More >

  • Penny Senior

    Queenstown

    8 /10 Very good

    Reviewed: Sunday, November 9, 2025

    When I called the rental company for a shuttle, I only got automated responses. Overall service was average.
    Read More >

  • Audrey Turner

    Queenstown

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Excellent service
    Read More >

  • Vicky Donne

    Queenstown

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    The car rental company is excellent.
    Read More >

More Car Rental Brands at Queenstown Airport

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What's the address of the rental location?

5 Glenda Drive, Frankton, Queenstown, 9371

What is the Telephone Number?

+64800288699/ +6492752438

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The SNAP - Queenstown Airport car rental location is located out of the airport

Please contact the staff to pick you up to SNAP - Queenstown Airport car rental when you arrived.

Picking Up Between 8:00am - 5:00pm: 1. Visit our Queenstown Airport Shuttle Request page to request your shuttle pick up. Ensure you are at the airport and have cleared customs and security before making the request. 2. Our shuttle operates on demand, so there is no need to arrange it in advance of your arrival. Please allow 15 minutes for the shuttle to arrive. 3. Note: Due to traffic in Queenstown, please allow up to 40 minutes for the shuttle's arrival when requesting between 3:30pm - 5:30pm. REQUEST SHUTTLE - QUEENSTOWN AIRPORT https://www.snaprentals.co.nz/pickup-queenstown SHUTTLE PICK UP LOCATIONS: - Queenstown Airport: Our shuttle arrives at the Rental Car Transfer Area. - Exit the airport near the Jetstar check-in area. Once outside, please stand next to the blue lockers and free phone; the shuttle will arrive here once requested.

How to Return to the Store, Car Park or Key Box & After Hours Return Instructions?

Dropping off your rental car at our Queenstown Airport depot(5 Glenda Drive. Frankton. Queenstown.New Zealand)is super simple, the key things to remember are: Make sure you have fueled up your vehicle to the same level as when you picked it up to avoid a refuelling charge ($25). The nearest gas station to our Queenstown car rental depot is the PAK'n'SAVE Fuel just up the road on Hawthorne Drive. Make sure the vehicle is left in a clean & tidy state - we don't expect it to be fully groomed or anything, but a general clean and tidy will help to avoid an additional charge. After checking the above, simply drop the keys off to the branch staff who will do a 2 minute final handover process and your away! Our Queenstown Airport Shuttle service does work both ways - simply ask for a lift back to the airport when dropping off your vehicle.

What are the Accepted Cards as Payment Methods for this Car Rental Store?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver's Age Requirements for this Car Rental Company?

18 - 99 years old

What are the Driving Licence Requirements to Rent a Car from this Car Rental Store?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + NZTA Translation

    The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

  • For local renters, you need to bring:

    Full driver's license issued in New Zealand

Additional Extras

  • Additional driver NZD 3/day

    Note that all drivers must provide their valid documentation.

  • GPS rental NZD 5/day

    Provided by the local stores. Usually, interface and voice are of the local language.

  • Infant car seat rental To be confirmed

    Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months).

  • Child car seat rental To be confirmed

    Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

  • Child booster seat rental To be confirmed

    Recommended for children weighing 40-80 lbs /18-36 kg

  • Tire chains rental To be confirmed

    Prices and inventory depend on local stores.

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    0.8 mi from Queenstown Airport

  • Hotels

    1.6 mi from DoubleTree by Hilton Queenstown

    3.2 mi from Oaks Shores

    3.7 mi from Oaks Club Resort

  • Other Landmarks

    4.1 mi from Shotover River

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