EZU, Queenstown Airport Car Rental

3% OFF

Best price car rental
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Nissan Tiida
Compact
US$ 22/day
Rent a car
- Collision Damage Waiver & TP
Mazda Demio
Economy
US$ 22/day
Rent a car
- Collision Damage Waiver & TP
Toyota Yaris
Economy
US$ 22/day
Rent a car
- Collision Damage Waiver & TP
Suzuki Swift
Economy
US$ 22/day
Rent a car
- Collision Damage Waiver & TP
Nissan March
Economy
US$ 22/day
Rent a car
- Collision Damage Waiver & TP
Toyota Aqua
Compact
US$ 22/day
Rent a car
- Collision Damage Waiver & TP
Toyota Corolla
Compact
US$ 24/day
Rent a car
- Collision Damage Waiver & TP
- Toyota Corolla Hatchback
  US$ 24/day
- Toyota Camry
  US$ 31/day
- Honda Accord
  US$ 31/day
Show other 35
Fold up
- EZU Queenstown Airport(ZQN) Nissan Teana Rental
  US$ 31/day
- EZU Queenstown Airport(ZQN) Toyota Mark X Rental
  US$ 31/day
- EZU Queenstown Airport(ZQN) Nissan Altima Rental
  US$ 31/day
- EZU Queenstown Airport(ZQN) Nissan X-Trail Rental
  US$ 35/day
- EZU Queenstown Airport(ZQN) Mitsubishi Outlander Rental
  US$ 35/day
- EZU Queenstown Airport(ZQN) Honda CR-V Rental
  US$ 35/day
- EZU Queenstown Airport(ZQN) Hyundai Tucson Rental
  US$ 35/day
- EZU Queenstown Airport(ZQN) Kia Sportage Rental
  US$ 35/day
- EZU Queenstown Airport(ZQN) Nissan Qashqai Rental
  US$ 35/day
- EZU Queenstown Airport(ZQN) Toyota Previa Rental
  US$ 40/day
- EZU Queenstown Airport(ZQN) Toyota Alphard Rental
  US$ 40/day
- EZU Queenstown Airport(ZQN) Toyota Vellfire Rental
  US$ 40/day
- EZU Queenstown Airport(ZQN) Toyota RAV4 Rental
  US$ 80/day
- EZU Queenstown Airport(ZQN) Toyota Highlander Rental
  US$ 83/day
- EZU Queenstown Airport(ZQN) Jeep Grand Cherokee Rental
  US$ 104/day
- EZU Queenstown Airport(ZQN) Toyota Prado Rental
  US$ 104/day

EZU - Queenstown Airport Information, Car Rental Instructions & Policies

Address

ezu car rental, 7 Sutherland Lane, Frankton, Queenstown 9300 newzealand

Telephone

+64212863456

Pick-up Instructions

The EZU - Queenstown Airport car rental location is in the airport and pickup outside

1. Upon collecting your luggage at Queenstown Airport, follow the airport signs directing you to Transfer/Locker area. After exiting the Departure Gate, walk straight ahead for 20 meters to the corner on your right. You will see green signs indicating "Transfers." Please call us at +64 21 199 3456 from this location, and our shuttle will arrive within 15 minutes. Look out for our white Mini Bus with the EZU CAR RENTAL logo on the windows. 2. If you have already exited from the Arrival Gate, please do not cross the Pedestrian. Proceed straight to the Departure Gate and look for Transfer signs. After-hour(out side 8:00-18:00) Service:（Services are provided by tripartite companies） Please kindly finish online check-in so that counter staffs can help you process pick-up quickly.https://web.rentalcarmanager.com/Workflow/WorkflowAuth?workflowcode=kiosk&key=TnpFWlVjYXJSZW50YWwzOTZ8UkNNU3VwcG9ydHxMRWEwN0dDMQ%3d%3d

Drop-off Instructions

Please drop the car off at our branch at the address above. The staff will gladly take you to the airport terminal during business hours.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 75 years old

Young Driver Fee applies at 21 - 24 years old with charge of NZD 10 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

Extras Prices

Additional driver

Note that all drivers must provide their valid documentation.

To be confirmed

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

NZD 15/day

capped at NZD 150

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

NZD 10/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

To be confirmed

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

NZD 10/day

capped at NZD 80

Tire chains rental

Prices and inventory depend on local stores.

To be confirmed

capped at NZD 50

Cross Border

To be updated

Cross Islands

Conditional:

Towards any New Zealand islands, taking rental cars crossing islands is allowed with certain conditions.

The car rental company only allows rental period over 10 days to cross the border. Cross-island access free of charge, but the customer is responsible for the ferry ticket and fee.

Ferry Transportation: Allowed

EZU allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

Third Party Liability Insurance Excess:

NZD 6500

Collision Damage Waiver Excess:

NZD 6500

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.8 mi from Queenstown Airport

Hotels

1.6 mi from DoubleTree by Hilton Queenstown

3.4 mi from Oaks Shores

3.9 mi from Oaks Club Resort

Other Landmarks

4.4 mi from Shotover River

FIND ME A CHEAP RENTAL

Map view of EZU Store Location

coordinates: -45.0141695 168.7528483

Guest Reviews

Total points： 8.4 / 10 Very good

Vehicle condition: 0.7
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.9
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

Pearl Sailsbury
Queenstown
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Overall very good, no unnecessary hassle, and they remind you of important things. If you have any issues, they respond promptly to phone calls.
Read More >
Gene Albert
Queenstown
8 /10 Very good
Reviewed: Friday, May 2, 2025
The service attitude is excellent.
Read More >
Esther Katte
Queenstown
2 /10 Poor
Reviewed: Friday, May 2, 2025
There is no service to speak of. The staff, who are Chinese, are clueless about everything. When the vehicle was damaged, they just wanted to collect money and knew nothing about after-sales service, shirking responsibility. It felt like dealing with an 80s state-owned enterprise, completely indifferent. After charging me 2000 NZD for car damage, they said they would provide an invoice and other evidence via email after the car was repaired. When I returned to my country, no one contacted me, which was almost a month and a half later. It was only resolved after I contacted the customer service of the car rental platform and provided evidence. This Chinese-owned car rental company headquartered in Christchurch has an appalling attitude, especially the female Chinese staff. I sincerely hope that all car rental customers avoid being fooled.
Read More >
Simon Gibson
Queenstown
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Very satisfied
Read More >
Robert Field
Queenstown
10 /10 Excellent
Reviewed: Friday, May 2, 2025
After grabbing our luggage and calling, a car arrived to pick us up. It was very convenient, and the rental office is close to the airport.
Read More >
Darren Whit
Queenstown
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Very satisfied
Read More >
Betsy Butler
Queenstown
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Very satisfied
Read More >
Julie Maltz
Queenstown
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Excellent
Read More >
Anonymous
Queenstown
10 /10 Excellent
Reviewed: Friday, May 2, 2025
I didn't have to wait long for the hire car. The process was very quick, less than 10 mins and all staff were extremely helpful.
Read More >
Anonymous
Queenstown
7 /10 Good
Reviewed: Friday, May 2, 2025
All good. They encouraged us to take photos of the vehicle which we did, and it is ESSENTIAL to have them when you return to prove minor dents were already on car.
Read More >
Anonymous
Queenstown
9 /10 Excellent
Reviewed: Friday, May 2, 2025
I thought the car was great value for money. Friendly staff and relatively painless process
Read More >
CB
Queenstown
3 /10 Poor
Reviewed: Friday, May 2, 2025
This would have to be the worst car rental experience that I have ever experienced having rented cars in most continents. I will recommend everyone NOT renting from EZU. Firstly, it took well over 30 mins for the van to pick us up from the airport. Then the car given to us was over 10 years old and had over 210k kms on the clock. We picked the car up at night. Inside the car was a mess and I didn’t even want to sit in the car as it was filthy with 10 years of grime on the inside.. The rental form had that there were no defects on the car and given that we couldn’t see at night we looked the next morning. It would be lucky if any panels of the car weren’t scratched. We could barely get the car over 80 kms per hour and the car would then start to shake making the car very unsafe. We called the office to complain about these things and never got a return phone call. Having rented a lot of cars over the world, I am sorry to say that this is by far the worst experience that I have ever had. The only positive comment is that your team didn’t try and claim damage insurance on the car when I returned.
Read More >
Pamela Crofts
Queenstown
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Picked up the car in Queenstown, everything went smoothly. Paid a 1000 NZD deposit.
Read More >
Elva Nathaniei
Queenstown
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Airport pick-up and drop-off were very convenient, the car was in great condition, and everything went smoothly. It was a very pleasant self-driving experience.
Read More >
Tom Cotton
Queenstown
2 /10 Poor
Reviewed: Friday, May 2, 2025
The rented vehicle couldn't restart after stopping during the trip because the battery was dead. We had to ask passersby to help jump-start the car. This happened twice in total.
Read More >
Lucy Sweet
Queenstown
10 /10 Excellent
Reviewed: Friday, May 2, 2025
The entire process from booking to car pickup was smooth, the staff were friendly and provided detailed instructions. An excellent car rental experience.
Read More >
Annabelle Robeson
Queenstown
10 /10 Excellent
Reviewed: Friday, May 2, 2025
After arriving at the airport, I called EZU, and they quickly sent a car to pick us up. The staff at the store were very friendly and patiently answered some of my questions. The return process was also very quick, taking only a few minutes, and the staff even drove us to the airport.
Read More >
Eugene Priestley
Queenstown
10 /10 Excellent
Reviewed: Friday, May 2, 2025
The service attitude was great, and the waiting time wasn't long.
Read More >
Arlen Tracy
Queenstown
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Satisfied
Read More >
Evan Morley
Queenstown
8 /10 Very good
Reviewed: Friday, May 2, 2025
The car was in old condition.
Read More >
Audrey Salome
Queenstown
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Overall, very satisfied. The car was very new, the staff were very patient, and they answered all questions honestly! Also, both pick-up and drop-off were very efficient.
Read More >
Francis Lincoln
Queenstown
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Very satisfied.
Read More >
Jim Blake
Queenstown
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Very satisfied
Read More >
Coral Edward
Queenstown
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Very satisfied
Read More >
Bblythe Brooke
Queenstown
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Excellent service.
Read More >
Winni Veblen
Queenstown
10 /10 Excellent
Reviewed: Friday, May 2, 2025
I am very satisfied. After comparing multiple companies, I chose EZU. The price and service both met my expectations. The car was in great condition and highly recommended.
Read More >
Claude Kipling
Queenstown
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Excellent service, the car rental process was convenient, and the vehicle was very good and comfortable.
Read More >
Hilda Freeman
Queenstown
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Very satisfied
Read More >
Alvin Dolly
Queenstown
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Acceptable
Read More >
Lynn Surrey
Queenstown
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Returned and rented a car at the same store, the process was extremely simple.
Read More >
Sandra Edison
Queenstown
2 /10 Poor
Reviewed: Friday, May 2, 2025
Rented a 2019 new car, but was given a 2013 car with 200,000 kilometers on it.
Read More >
Dana Haywood
Queenstown
2 /10 Poor
Reviewed: Friday, May 2, 2025
The actual situation did not match the description, and UnionPay cards were not accepted.
Read More >
Marcia McCarthy
Queenstown
6 /10 Average
Reviewed: Friday, May 2, 2025
The rental company's office is very basic, but they speak Chinese. The service attitude is acceptable. The child's car seat is very simple, just a cushion. When returning the car, they mentioned there were marks on the windows, but they were already there and we were not charged. Overall, the process was smooth. After returning the car, they immediately took us to the airport, which was just a few minutes away, saving us the trouble of finding the departure gate.
Read More >