CAR RENTAL REVIEWS ON THRIFTY AT MELBOURNE AIRPORT, MEL

Reviewed: Wed, May 22, 2024

About Thrifty: 2.0 /10

Did not provide the car as per the contract and charged an extra 375 AUD for a different car.

About QEEQ: 10.0 /10

c.mcgrath

Australia

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x3
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6-day rental

Medium SUV | Toyota Prado or similar

Reviewed: Wed, Jan 29, 2025

“Top class experience”

About Thrifty: 10.0 /10

Best experience ever super easy process excellent staff excellent service and great vehicle top marks all round

About QEEQ: 10.0 /10

Top marks it was excellent experience dealing with qeeq

Cornelia Palmer

Australia

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1 days rental

Reviewed: Wed, Feb 7, 2024

About Thrifty: 10.0 /10

Once you exit the terminal, follow the signs to find the store. There are many people, and you will need to wait in line. You should be able to communicate in English.

About QEEQ: 10.0 /10

Arlen Tracy

Australia

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1 days rental

Reviewed: Wed, Feb 5, 2025

About Thrifty: 10.0 /10

Very good and professional.

About QEEQ: 10.0 /10

Prima Maltz

Australia

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1 days rental

Reviewed: Wed, Feb 5, 2025

About Thrifty: 10.0 /10

Straightforward and simple. I mentioned to the lady at the counter that we were five adults and one child, and asked her to make sure it was a seven-seater car. She asked about our luggage, and I said two large bags, one small bag, and a stroller. She hesitated for a moment and then said she'd upgrade us to a Land Cruiser for free.

About QEEQ: 10.0 /10

Mandel Rebecca

Australia

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1 days rental

Reviewed: Wed, Feb 19, 2025

About Thrifty: 10.0 /10

They promote toll services. Since it's my second time in Melbourne, I was able to plan my route to avoid toll roads, saving some money.

About QEEQ: 10.0 /10

Beryl Wollaston

Australia

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1 days rental

Reviewed: Wed, Feb 14, 2024

About Thrifty: 6.0 /10

Average

Cornelia Elizabeth

Australia

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1 days rental

Reviewed: Tue, Mar 5, 2024

About Thrifty: 10.0 /10

Very satisfied, both picking up and returning the car were very convenient.

About QEEQ: 10.0 /10

Blake Morton

Australia

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1 days rental

Reviewed: Tue, Mar 25, 2025

About Thrifty: 10.0 /10

Overall very satisfied, the car is quite new with 25,000 kilometers.

About QEEQ: 10.0 /10

Diana Coverdale

Australia

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1 days rental

Reviewed: Tue, Feb 20, 2024

About Thrifty: 6.0 /10

The car model was downgraded, and I ended up with a Hyundai Reina.

May Juliana

Australia

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1 days rental

Reviewed: Thu, Feb 13, 2025

About Thrifty: 2.0 /10

The app initially showed a rental price of 380 AUD, but when I got there, they asked for 480 AUD, and with insurance, the total was 700 AUD. It's ridiculous. The rental car had a trunk full of rotten tomatoes—I have no idea why. The pickup truck used for car washing wasn't cleaned properly either. Inside the car, there were cigarette ash and a strong smell of smoke. Terrible experience!

C.Wong

Australia

x6
x0
x3
x3

1 days rental

Medium SUV | Mazda CX-9 or similar

Reviewed: Thu, Dec 21, 2023

“Good. Just the cost is expensive and availability is less”

About Thrifty: 8.0 /10

THe pick up time was 7am but others opened way earlier. They should consider at least 6am to suit the customer timing.

About QEEQ: 8.0 /10

Good

Pamela Crofts

Australia

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1 days rental

Reviewed: Sun, Jan 7, 2024

About Thrifty: 10.0 /10

Very easy to find, the stores all have Hertz's yellow signs. The previous blue ones seem to be out of business.

About QEEQ: 10.0 /10

Dave Winifred

Australia

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1 days rental

Reviewed: Sun, Feb 4, 2024

About Thrifty: 10.0 /10

The service was quite good.

About QEEQ: 8.0 /10

Dana Frank

Australia

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1 days rental

Reviewed: Sat, May 18, 2024

About Thrifty: 10.0 /10

Satisfied

About QEEQ: 10.0 /10

Willie Emmie

Australia

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1 days rental