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Last updated on: November 6, 2025
40Rental Locations
18Airport Locations
Map View of Car Rental Locations in Bordeaux
Avis
8.4/10
Rentscape
6.3/10
Enterprise
8.5/10
GOLDCAR
7.3/10
Budget
7.9/10
OK Mobility
7.5/10
Europcar
7.9/10
Liigu Mobility
10.0/10
Dollar
8.0/10
Keddy by Europcar
8.0/10
Hertz
7.7/10
Interrent
6.5/10
ACE
7.0/10
Firefly
9.4/10
Rhodium
5.3/10
Alamo
8.6/10
Thrifty
7.7/10
Reviewed: October 3, 2025
Great service, convenient pickup, friendly staff, deposit returned on the same day.
Reviewed: June 6, 2022
Waited a very long time in the queue but when we got to the front, Liam was extremely helpful
Reviewed: July 3, 2019
Queue too long and slow at pickup. Staff absent at times on dropoff
Reviewed: May 27, 2019
The service was good, but it might be a bit challenging if you don't speak French or English. Make sure to ask for details. (I can speak French). Also, they close very early, the earliest among all the companies. Pay attention to the return time!
Reviewed: September 24, 2024
The Rentscape agent was kind, welcoming, and made an effort to get us a vehicle 30 minutes before our appointed time. Good marks! The agency does not accept American Express which caused us some consternation as we used this card to book on Qeeq and Amex Assurance covers rental cars in France. the vhecile was not a recent year Audi and lacked some basic "mobile pairing" features. It also was not spotless. Rentscape should update it's fleet, accept American Express and be very attentive to exterior car cleanliness.
Reviewed: May 25, 2025
Highly efficient. Almost no queues, and the staff were very friendly.
Reviewed: May 5, 2025
Not bad, both pickup and drop-off were relatively quick, but the service lacked attention to detail. They didn't personally guide us to the car or inform us about which type of fuel to use, which wasted our time.
Reviewed: June 13, 2022
They had run out of Fiat Tipos so upgraded us to the next size up. This was welcomed as I think we'd have struggled to fit all of our luggage otherwise.
Reviewed: October 9, 2019
We could not process the €1,100 deposit on any of our credit cards- so forced to buy the €300 premium insurance. After car hire finished we were sent a bill for €106 for cleaning fee and let delivery.... this was NOT communicated to us before we took the car hire. So for a $200 car hire we have now payed in total $800 !!!! This is ridiculous. And something we simply cannot afford. We will be contacting our credit card company to dispute the final charge. And very disappointed with this experience. Alan and elizabeth peacock
Reviewed: August 7, 2019
Terrible customer car on collection outside at cars & cleanliness of car really bad!
Reviewed: September 23, 2022
The car was clean and well equipped. Built in navigation was a bit of a bonus. We appreciated the six gear transmission. We rented a Dacia--I wish they had those in the United States. All in all, Budget did a fine job. Checking in and out were simple. My only criticism is that the Budget representative sought to get u to take Budget insurance, when we had already paid for the upgraded insurance package with QEEQ. But we simply declined and all was fine.
Reviewed: August 31, 2022
Car was clean and perfect for what we wanted. When we dropped the car off my wife realised after 20mins that she had left her mobile phone in the car and we were in the airport building. The staff were great as the returned the car from where it had already been taken, found the phone and got it back to my wife within 5-10mins.
Reviewed: August 15, 2022
the car could barely go to 40 km/h in the mountains. Otherwise it fit our purpose. We couldn't reach budget but somebody was able to go at the counter to change the dates and they did.
Reviewed: September 7, 2019
Had to wait 2 hours in total to get the car even if I booked online. Very low service. Waited one hour and a half standing at queue and only 6 customers in front of me. After this, had to wait another 30min. outside for the car and I didn't get the car I booked.
Reviewed: August 16, 2024
There was empty bottles of window fluid. It was a little crisis! The car should me clean before deliver to the customer
Reviewed: September 3, 2024
The staff at the desk were welcoming and spoke good English. However, we were charged more for a larger size car as the staff informed us that no cars in our booked category with built-in Satnav were available. This added to the cost of our hire.
Reviewed: August 8, 2022
The first car they tried to give us was very unclean inside with what looked like flakes of skin everywhere. They also made us wait half an hour because we had arrived half an hour early. The eventual car which we received did not have a lot of the damage which the car had, properly listed on the form. They were unwilling to either look at the damage or change the form.
Reviewed: October 30, 2021
I came 3.5 hours earlier than planned. They offered a car at an extra of 70€ a day or wait until my time. I waited the 3.5 hours. They gave me the car that they were going to charge me 70€. This is not a great service from Europecar. Also the full insurance was very expensive. 35€ per day. This should not be the case.
Reviewed: November 4, 2019
The return process was a little unclear as I was asked to sign an electronic device but not told what I was signing for. Also still not seen if my deposit has been refunded. At pick up was advised of a massive excess if I didn't purchase further cover. I have annual cover so declined
Reviewed: June 7, 2023
Car was fine. Guy at the counter was very aggressive in upselling insurance etc. Made it seem like it wasn't optional. I had to challenge him to get him to remove the extra insurance and he said "we should at least add the breakdown cover for only €5 per day" and made it sound like I had no choice. Was not a pleasant experience.
Reviewed: March 12, 2020
Drop off could have been better. Made me move between two offices in the rain and both did not want to do the final check of the car.
Reviewed: August 17, 2019
They try to rip you off. Take a million photos of the car at pick up time as they will try and sting you for every minuscule scratch on the car when you drop it off. They also take forever to reply to any queries you have and will charge your card without your consent (including the supposed “damage” charges
Reviewed: July 29, 2019
Utterly appalling pick up experience. Huge very slow queue. Way way worse than all the other rental car people at the same airport and time. Incredible that they had apparently made no effort to staff up or flexibly on a very busy Saturday and their process was itself useless - very paper driven rather than online and ready in advance which again the other companies had done (a relative was picking a car up from Budget so we had direct experience of that on the same day). in short - hugely disappointing.
Reviewed: August 27, 2018
Friendly service. Improper fuel check, car was not handed over with a full tank, and they charged the customer without verification
Reviewed: March 10, 2020
Was disappointed with how extra insurance was sold/explained. Difference in what was said to what was actually covered leading to ambiguity on return of car with a puncture. Initial car damage indicated damage to front right wheel where puncture occurred after the fact with no obvious damage to tyre other than punctured tyre had some damage in region of listed damage so concerned that on return told that I was liable for £180 when told on collection we were covered for everything other than damage to windows and mirrors so pretty disgusted with all the ambiguity.
Reviewed: May 28, 2019
Worst vehicle condition ever! Can told that I damages below 5 cm do not need to be recorded, after return charged 120 Euro! A SCAM! Never use Internet again!!!!
Reviewed: March 14, 2019
The new tablet damage system was a nightmare but this may have been the assistant didn’t know how to use it. The previous carbon-copy paper system worked much faster
Reviewed: September 15, 2018
Like: Price
Dislike: Furthest location from airport terminal of all the hire companys.
The car gearbox was worn /no surprise!
Reviewed: February 7, 2020
Long wait as computer system down. Staff were very pleasant.
Reviewed: November 26, 2019
Very annoying up-selling of insurances and other services by Gold Car staff at Bordeaux airport.
Reviewed: September 3, 2019
Terrible service, tried charging me over twice the price of fee i agreed on the internet, tried selling me insurance i didnt need and lied and told me my insurance didnt include things that it obviously did. Charged me more for bringing car over border to spain from france than they should have. Charged me for 7 days(full rental time) even though i was only over in spain for 2 days. Was a very stressful experience. had to argue for 30 mins at kiosk.
Reviewed: August 26, 2019
Take a ticket and join a long queue, then charge extras left right and centre. A rip off.
Reviewed: August 19, 2019
Ace is an American company which has no presence at Bordeaux airport. You pick up the cars from Goldcar and the queue for the desk is huge because it is not big enough for the amount of customers. I had terrible customer service between Ace and Goldcar when my daughter was taken into hospital and I could not return the car because their process and systems are not aligned. I would not recommend using them
Reviewed: August 5, 2019
We booked with Rhodium to avoid Goldcar following a poor previous experience despite it being £30 more than Goldcar. On arrival we discovered they are in fact the same company and had to wait over 2 hours to pick up the car at Bordeaux airport. This is apparently ‘normal’ for this company. The customer service when we went to pick up the car and found the car was covered in a sticky substance was extremely rude. We also had to wait 45 minutes in the heat to drop off the car on return. I will never use this company again.
Reviewed: June 2, 2019
Every time I use Goldcar ( despite booking Rhodium or east rentals! ) I am pressured by counter staff to spend more money. This is unacceptable and will therefore consider going elsewhere.
Reviewed: June 17, 2019
Counter staff were very helpful and because if a short delay they gave us the booster seat for free
Reviewed: April 20, 2019
Really helpful, going the extra bit for customer service. Thank you
Reviewed: August 8, 2018
Like: I got an upgrade
Dislike: They charge extra money after handed the car without inform you me. Also I tried calling so many times no pick up.
Reviewed: June 18, 2019
The staff appears constantly overwhelmed and the wait times are unacceptable (second time this year I rent from this location). There was a line snaking out the door to return vehicle and I had to use the key drop off else I would have missed my plane. They should invest in the same technology as other Hertz/Thifty locations where staff meets incoming cars with hand held device that checks customer out. Last time I picked up a car from this Hertz location it took over 45 minutes to get out! I will definitely make sure I rent from one of the other agencies next time I'm in BOD.
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