Perhaps because I purchased full insurance from the car rental company, there was no upselling throughout. However, there was an upgrade during pick-up due to a lack of vehicles, and during drop-off, there was only one staff member, so it was quite slow.
Very good service. Especially when we returned the car an hour late, they didn't charge us for an extra day. Originally, we reserved a Polo, but they upgraded us to a high-end EV version of the Yaris instead, which included features like lane departure warning, emergency collision avoidance, and a rearview camera. The car was also easy to drive, though on the last day the tire pressure was low, so we went to a gas station and refilled it ourselves.
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