Love the staff in this location!

Not bad, the process was quite fast, but there's usually only one person at the counter, so you have to queue up.

Quick pickup and return.

This is my fourth time using QEEQ; the previous three times were with Dollar and Budget. This time I chose the well-known and reputable Hertz. The service was indeed better, with no upselling of vehicle upgrades or insurance. They just inquired about the refueling method. In a small city, there were fewer people in line, and I got the car very quickly – it only took 20 minutes from the airport to getting the car.

The staff were very professional and didn't push insurance too much. The pickup and drop-off were very smooth.

Our fault I guess but the pick up point was not close by Chicago City Centre and our Lyft driver had a little difficulty finding it. Staff at the centre were helpful as when the SatNav arrived the holder for it was not compatible with the unit. One of the ladies gave us her car phone holder which did the job to a fashion but the unit was prone to falling off it. Expected better when paying upwards of $300 for the satnav rental. One big issue for us was that after a few days the car system alerted us to low air pressure on front os tire. I topped it up at an airline but thereafter we we had to top it up each day at the start of our days travels which was a bit of a pain. The car performed well enough though throughout the journey. Car was a Jeep Cherokee and was big enough for our needs.

Can’t fault Easyrentcars.com. Good process and price