Love the staff in this location!

Satisfied.

A very pleasant car rental experience. As soon as you exit Los Angeles airport, you can take their free shuttle to the rental office. The cars are nice, and even the same models seem better equipped than those in China. When returning the car in Las Vegas, I didn't know and thought returns could be made in the city, so I took many unnecessary detours and wasted a lot of time. Reminding everyone to handle car returns at the airport in Las Vegas.

The handsome salesman was very helpful. We had mistakenly booked a 2-door economy Nissan for three adults, one child, and five suitcases. When we arrived at the store, he offered to let us see the car first, and then surprised us by upgrading us to a larger Hyundai Elantra for free. Amazing!

discount offered due to short wait for auto; desk clerk very personable and helpful; car had damage to the body which had not bed reported and/or recorded

quite smooth - easy

Hertz couldn’t find our reservation. Said they were having an issue with reservations stating with the letter J. Took 30 minutes to correct.