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Search for Hertz Car Rentals in Jessup

Horrible customer service With Hertz

Reviewed: Thu, May 9, 2019
About Hertz: 2.0 /10
Hertz did not have my vehicle the day of pick up. Eventhough I reserved it a week and a half in advance and called twice to confirm the reservation. They were on able or willing to assist me and I received the worst customer service.
About QEEQ: 8.0 /10
Dodge Ram ProMaster City image
Hertz
Jessup
United States
Mini Van | Dodge Ram ProMaster City or similar

Relevant Reviews on Hertz in United States

Andrew Robinson

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Hertz
San Francisco Airport(SFO)
San Francisco
United States
Reviewed: Thu, Dec 19, 2024
About Hertz: 10.0 /10
Good attitude
About QEEQ: 10.0 /10

Fabian Victor

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Hertz
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Tue, Nov 5, 2024
About Hertz: 10.0 /10
Highly satisfied! Hertz service is excellent. The self-service car selection is super convenient; you are given a designated area where you can choose any car. It's safe to say they are among the best rental companies. The full insurance price is reasonable, there is no upselling of other services, and the return process is quick and hassle-free. Highly recommended.
About QEEQ: 10.0 /10

Sophia Cook(e)

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Hertz
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Wed, Jan 29, 2020
About Hertz: 10.0 /10
First time using international car rental, Hertz's service was excellent and very satisfying.
About QEEQ: 10.0 /10

Lee Doyle

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Hertz
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Tue, Feb 4, 2020
About Hertz: 10.0 /10
Proactively helped solve the credit card issue by accepting cash instead.
About QEEQ: 10.0 /10

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Convertible | Chevrolet Camaro SS or similar
Hertz
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Sun, Mar 15, 2020
“Never using Hertz again.”
About Hertz: 5.3 /10
Booked for a sports car and was told there were none available. Asked to be given a standard car at a lower fare and was told that it would cost me more to do so. Was given a Cadillac that smelled like stale cigarettes and was dirty.
About QEEQ: 8.0 /10
No issues with EasyRentCars.
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