Excellent

Satisfied

Got an unexpected upgrade to a slightly larger car i30. Car was newer model and drove well. Didn't like lane assist feature and wasn't sure how to disable this, felt like I wasn't in control of the vehicle. Warning flashed each time I started the vehicle for service reminder, apparently this vehicle had been serviced but they're unable to clear the warning. Communicating this to customers on pick up would be helpful

Easy to book and pay. No issues

Jason at Alamo was quick to action our pickup of the car. Car was immaculate only, brand new. Everything went smoothly and we received a few travel tips.

Our flight was cancelled, so we need to extended the car. We couldn’t get in touch with Alamo, so QEEQ followed up for us.

Only complaint was no parking spots for alamo available on drop-off. Drive a few laps of the car park before being flagged down by a staff member who happened to be doing a return. Once he took the car the drop-off process was super quick. Everything else went great!

Didn't get a chance to see the price drop protector in action, but the price was good and couldn't fault the booking process - paper and hassle free!

Like: Communication was very clear and understanding,keep up the good work excellent customer service thankyou very much
Dislike: Their was no complaints at all