Good service, great car. Already made another reservation

Green Motion are great and their service has generally been perfectly acceptable and pleasant. They were let down by the poor heathrow hoppa service that they have to rely upon.

Pick up location requires a bus to be taken and they charge you £6 per person one way!

Green Morion would not take any responsibility for my booking contract as I had booked through a 3rd party. Even though Green Morion was the hire company linked to my booking. I found the staff at the check in desk with an attitude and also trying to charge me for extras which I didn’t need and what a I believe were included in my contract booking. When I went round to collect my car I asked for copies of my documents and was told they would be emailed to me. I said that wouldn’t happen as the check in member hadn’t asked or clarified any of my details. Lack of attention to detail. The manager was helpful in resolving this for me. I also had booked a manual and received an automatic which I then requested to have changed.

Staff were excellent of what they do n good customer service.

cheapest in uk

The car I booked and requested was not available which is always the biggest problem so I had to pay extra to upgrade the vehicle. as the one being provided in the same category was terrible