Holiday

Very satisfied.

The company had mandatory full insurance at their affiliated car shop, which felt coercive. I booked a Mercedes but ended up with a Subaru, and the downgrade in brand was frustrating. However, the refund process was fast—I originally thought they'd find some excuse to deduct part of the €1400 deposit, but both the pre-authorization and the deposit were fully refunded within 5 business days. I expected potential disputes over a partial deduction, but that didn't happen, which was surprising and satisfying.

The weekday queue is relatively quick, yet the mandatory fuel charges are expensive and higher than gas station prices!

this is what I've posted on social media - Car hire visitors to the Costa Del Sol buyer beware!

I had a full coverage but they told me that I had nothing, which I had to pay 68 euro to pick up the car.