Holiday

Gold car terrible Wanted extra 60.00 for insurance and if we refused they wanted 1100 euro deposit Then they insisted on 117.00 euros deposit for fuel in case we didn’t return it with a full tank We filled up half a tank for 25 euros so the full tank would only cost 50 euros and they made us pay 117.00 euros Also it takes 10 days to get your money back so they have had our 117 euros for nearly 2 weeks Absolute disgrace and shocking service We won’t be using you or gold car ever again

Contract says show national license driving with Latin letters. I pre-booked full coverage . GOLDCAR says my national driving license is not valid in Spain but with extra 110€ it will be valid. I had no choice to pay extra 110€ for 4 days.

The car was fine just covered with scratches and scuffs! Absolute rip off with the guy at pick up insisting that I take full insurance before letting me have the keys for a car that was already damaged! Ridiculous. Will never use this firm again.