easy

Counter staff (women) not particularly friendly but we still like to use Goldcar.

Good but didn’t use drop price. Really like EasyRentCars.

Long wait to collect car. I booked out of hours as said office was shut but was open but still had to pay a extra €40 to cover out of hours.

Easy to book and the auto rebooking feature saved me some money too. Booked agin for next family trip.

They said 75 euros for full car insurance so I agreed but ended up charging me 220 for 2 days car rental. Total exploitation never rent with gold car again in my life. I thought the 220 was for holding amount on my credit card

Staff were friendly. On negative side, the high and unclear extra costs at the pickup desk were a surprise. When I asked how the €125 extra costs were broken down, I was told something like " €65 fuel (seems dear and I only used a half tank), €25 fuel service charge (?) and remainder in taxes(?)". Also, when I afterwards looked at documents they gave me, no written breakdown was included. These costs should all have been made clear at the time I was booking. This is my only real complaint about booking.

Like: Everything