half a day to buy some boysenberries :)

The service is quite good.

Perfect rental

Perfect

The company's system is incredibly efficient, straightforward, and effective. Pickup and drop-off were completed in 15 minutes. The QEEQ platform is thorough and considerate. An absolutely perfect car rental experience.

It was a terrible experience when you pay for a small SUV and you get a sedan and you are told its a similar vehicle. The staff had no interest or care, all they kept saying is it has 5 seats and can hold your bags.

Disappointing. I have raised a complaint about Europacar. I arrived an hour early to pick up car and was told it was not back yet nor cleaned you have to wait. I was told that they have a small fleet of cars at the moment. I did not have much confidence at all in what I was being told. At 623 I got another Car (as nothing else in same class and was offfered a volvo or mercedes at increase costs) but still no sign of mine. So there seemed little possibility it would be back on time so why risk fighting Auckland traffic.