A very smooth hire, and a great vehicle

I had already purchased full insurance, but the staff still recommended an additional $7 per day insurance covering flat tires and lost keys, which I declined. A deposit of $400 was charged instead of the $200 I initially expected. Everything else was good, the car had over 50,000 kilometers but was in very new condition.

It was quick, and there was no insurance upselling.

Picked up the car at Vancouver Airport, the process was organized and efficient.

The car didn't match the description.

The counter staff tried to change the car typed and sell more insurance to us. We spent about 1hr to pick up the car. Course our plan was delay..