Alamo, Vancouver International Airport Car Rental

3% OFF

Best price car rental
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hyundai Kona
Small SUV
$38.00/day
Rent a car
- Collision Damage Waiver & TP
Toyota C-HR
Small SUV
$38.00/day
Rent a car
- Collision Damage Waiver & TP
Hyundai Venue
Small SUV
$38.00/day
Rent a car
- Collision Damage Waiver & TP
Ford Escape
Small SUV
$44.00/day
Rent a car
- Collision Damage Waiver & TP
Nissan Versa Note
Economy
$44.00/day
Rent a car
- Collision Damage Waiver & TP
Kia Rio
Economy
$44.00/day
Rent a car
- Collision Damage Waiver & TP
Chevrolet Spark
Mini
$44.00/day
Rent a car
- Collision Damage Waiver & TP
- Toyota RAV4
  $44.00/day
- Ford F-150
  $46.00/day
- Toyota Corolla
  $46.00/day
Show other 35
Fold up
- Alamo Vancouver Airport(YVR) Kia Forte Rental
  $46.00/day
- Alamo Vancouver Airport(YVR) Dodge Ram 1500 Rental
  $46.00/day
- Alamo Vancouver Airport(YVR) Ford Fusion Rental
  $47.00/day
- Alamo Vancouver Airport(YVR) Chrysler 200 Rental
  $47.00/day
- Alamo Vancouver Airport(YVR) Volkswagen Jetta Rental
  $47.00/day
- Alamo Vancouver Airport(YVR) Ford Edge Rental
  $48.00/day
- Alamo Vancouver Airport(YVR) Nissan Versa Rental
  $49.00/day
- Alamo Vancouver Airport(YVR) Dodge Grand Caravan Rental
  $65.00/day

Alamo - Vancouver International Airport Information, Car Rental Instructions & Policies

Address

VANCOUVER INTL AIRPORT, 3211 GRANT MCCONACHIE WAY, RICHMOND, BC, V7B 0A4, CA

Telephone

+18336193650

Pick-up Instructions

The Alamo - Vancouver International Airport car rental location is in terminal

You can walk to the counter of Alamo - Vancouver International Airport car rental.

Please note that our rental counters and cars are conveniently located on-airport at Vancouver International Airport in the airport parking. Arriving from Domestic (within Canada) - Exit the terminal to the parkade across the street and Alamo will be on the left. Arriving from International - exit the terminal to the parkade, stay right on a paved pathway and follow signs to Car Rentals to Alamo on your right. Follow the signs to Alamo and proceed to the counter to obtain your rental agreement and vehicle keys.

Drop-off Instructions

Follow "Rental Car Return" sign on the road side near rental store parking lot and park your car to corresponding parking lot. Walk to the airport after finishing car return procedures,

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of CAD 20 per day approximately.

Driver's License Requirements

There is no mandatory requirments for the driver's license holiding time from this store.

For foreign renters, you need to bring:

Original Driver's License in Roman Alphabet

Original Driver's Licenses printed in Roman alphabet (such as English, French, German, Italian, Spanish, etc.) are acceptable for car rental without the need for an International Driving Permit (IDP). Driver's licenses printed in a non-Roman alphabet (such as Arabic, Chinese, Japanese, Cyrillic, etc.) must be accompanied by an International Driving Permit.

Original Japanese Driving Licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original South Korea Driving License (English version) + International Driving Permit (IDP)

For local renters, you need to bring:

Full driver's license issued in Canada

Additional Extras

Extras Prices

Winter tires rental

Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.

To be confirmed

Cross Border

Free of Charge:

Taking rental cars to following countries is allowed and free of charge:
United States

Must-not:

Taking rental cars to following countries is not allowed:
Mexico

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

USD 800

Fuel Policy (what does it mean)

Full to Full

Free Tank

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.5 mi from Vancouver Airport

Hotels

1.6 mi from Brand New House With Garden View

1.8 mi from Coast Vancouver Airport Hotel

2.4 mi from 420 Reasons to stay

Other Landmarks

5.6 mi from False Creek

6 mi from Yaletown

6.9 mi from Coal Harbour

FIND ME A CHEAP RENTAL

Map view of Alamo Store Location

coordinates: 49.197979 -123.16984

Location Images

Alamo-Vancouver International Airport-19753-telegraph

The Sign

Alamo-Vancouver International Airport-19753-store

The Rental Desk

Guest Reviews

Total points： 8.5 / 10 Very good

Vehicle condition: 1.2
Vehicle cleanliness: 1.2
Spaciousness: 1.1
Counter staff: 1.1
Pick-up location: 1.2
Drop-off location: 1.2
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

K.Cheung
Vancouver
9.6 /10 Excellent
Reviewed: Sunday, November 9, 2025
Like: Pricing
Dislike: Waiting to confirm order
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Roger from Hong Kong
Vancouver
9.8 /10 Excellent
Reviewed: Sunday, November 9, 2025
Like: Everything went perfectly
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Nicholas Tay
Vancouver
8.6 /10 Very good
Reviewed: Sunday, November 9, 2025
Like: No upsell. Easy process for getting and returning cars
Dislike: High mileage car (problem with dodge vehicle?), long queue
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T.Lai
Vancouver
9.6 /10 Excellent
Reviewed: Sunday, November 9, 2025
Like: Good service. Got an excellent car.
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Ryan K.
Vancouver
9.8 /10 Excellent
Reviewed: Sunday, November 9, 2025
Like: Booked online. Speedy process on pickup and return of vehicle.
Dislike: No.
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C.Lam
Vancouver
8.4 /10 Very good
Reviewed: Sunday, November 9, 2025
Like: Good service and fast picking up procedure
Dislike: Nil
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W.Nagel
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Like: Price paid at reservation was a much better value than other car rental choices.
Dislike: When we went to pick up the car which we had prepaid for the clerk was going to charge us an additional $200+ as a drop off charge. It was only my protest that caused her to check with her manager who waived this charge. As this was not even mentioned in the prepaid reservation I was shocked to first hear of it at pickup. This needs to be addressed in future rentals and it is an absurd charge. No one should have to pay that especially when you are quoted a specific cost for your total trip and prepay it.
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T.Yang
Vancouver
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The up-sell of insurance at the counter was a bit vague. Ask more questions before you make the decision.
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Y.Wong
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good job all the way.
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H.CHAN
Vancouver
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The quality and condition of the car is much better than some companies I had used in LA and Miami.
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S.Ling
Vancouver
7.7 /10 Good
Reviewed: Sunday, November 9, 2025
booked a car with baggage compartment, however, changed a hatchback, not enough rooms to put my mom's wheelchair
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N.Panjaitan
Vancouver
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Alamo is the best
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M.Farooq
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Yes far beyond my expectations
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Anonymous
Vancouver
5.3 /10 Average
Reviewed: Sunday, November 9, 2025
I asked for a Nissan but they gave me a ford and the car is quite dirty
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G.Chadash
Vancouver
8.7 /10 Very good
Reviewed: Sunday, November 9, 2025
being hybrid car, there was very poor space for luggages
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M.Lee
Vancouver
9 /10 Excellent
Reviewed: Sunday, November 9, 2025
The counter staff tried to change the car typed and sell more insurance to us. We spent about 1hr to pick up the car. Course our plan was delay..
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Narin
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Clean and new car, easy to deal with
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Anonymous
Vancouver
9.3 /10 Excellent
Reviewed: Sunday, November 9, 2025
Entire process went smoothly. Car was new and clean. Drop-off was easy as well, we were slightly late to return the car and Alamo waived any additional charges.
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V. Chan
Vancouver
8.7 /10 Very good
Reviewed: Sunday, November 9, 2025
Good service
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Purendu Nansi
Vancouver
9.7 /10 Excellent
Reviewed: Sunday, November 9, 2025
All well. They told me clearly that if any danage they will charge me 500 dollars subsequently i have to claim from other insurance company.
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H.Fung
Vancouver
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Easy And fast to get the car at Vancouver Airport! Car condition is good !
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H.Fung
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Easy to find the counter at the YVR Airport. Pickup car easy and car conditions are good. Return car also easy and fast.
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H.Fung
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Overall are good !
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C.Lun
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Efficient !
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S.Carnew
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Car in great condition, great spec and exactly as booked.
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L.Horsfield
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
We booked a BMW 3 series or equivalent and ended up with a 4x4 AWD infiniti! Amazing customer service from all parties and will be using again.
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D.Pilkington
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The staff were excellent, driving out of the ick up area, warning light, tyre pressure low in one tyre. NO HESITATION, different car, the BMW which I had for a week.
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Peter Legault
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Car was upgraded to hi end SUV. Brand new ready fully fuelled and ready to go. Was fully covered with insurance.
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Jeff Cronin
Vancouver
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The car didn't match the description.
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Karen Jackson
Vancouver
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Hardy Malachi
Vancouver
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The rental company's airport location is clearly marked in the arrivals hall. The staff were very friendly. When I returned the first car with issues, they assisted me in selecting a new one and even test-drove it before handing it over.
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Christine Duncan
Vancouver
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Tobey Crichton
Vancouver
8 /10 Very good
Reviewed: Sunday, November 9, 2025
High efficiency and good attitude. A lost Leica camera was picked up by the staff and returned intact. Additionally, requests for vehicle changes were readily accommodated.
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Tabitha Webster
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very convenient.
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Beck Maggie
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Returning the car is easy and doesn't take long to inspect.
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Agnes Powell
Vancouver
4 /10 Average
Reviewed: Sunday, November 9, 2025
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Willie Emmie
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Satisfied
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Matt Eva
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent service, very easy to find the pickup location
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Basil Steinbeck
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The store service for both renting and returning the car is very convenient. The vehicles are new and the service is excellent.
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Ives Cooper
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
It was fine, they didn't push additional insurance too much.
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Lauren Fred
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The Chevrolet Epica is quite good. We drove it daily in Vancouver and used only $20 worth of gas in three days. It's inconvenient without a car, but having one is quite nice. The only downside is that parking can be expensive.
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Jo Carey
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
It was my first time renting a car overseas and I had a genuinely good experience with Alamo. I initially reserved a Ford Fusion, a large car for 4 people. Perhaps they saw we had more luggage, or maybe they didn’t have our reserved model. Either way, they upgraded us for free to a Dodge 7-seater MPV. It was a new car, with only over 1100 km on it. As a result, our trip in Vancouver was very smooth and enjoyable. Alamo definitely deserves 5 stars!
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Julius Hughes
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Wide selection of models, relatively affordable prices, and good vehicle condition.
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Leila Tommy
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Simple and fast procedures, good service.
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Murphy Bernard
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Alamo's prices are very reasonable and the counter service is very patient.
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Levi Tyler
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
There weren't many people in line. After completing the paperwork, a staff member will drive the car to the designated location.
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Arvin Ben
Vancouver
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Leonard Clark(e)
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Walking distance from the airport, no long lines.
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Colin Shelley
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
They provide great service and reception at Vancouver Airport, Calgary Airport, and downtown Vancouver. Car pickup and drop-off are convenient and quick. Professional service. Highly recommended.
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Michaelia Betsy
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Quite affordable. We upgraded the car by paying an extra thousand, getting a brand new seven-seater Dodge SUV. It's easy to handle. Including one-way rental, additional drivers, a full tank of gas, GPS navigation, full insurance, and road assistance insurance for eight days, it cost us less than 4,500.
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Griselda Nathaniei
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service was great, no upselling, the car was in good condition, and it was very close to the airport, about a 5-minute walk pushing a luggage cart from the airport.
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Ruby Ulysses
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service efficiency at the store was very high and the staff had a great attitude. The car inspection was quick when returning the vehicle!
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Harlan Isaiah
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Pickup and drop-off are both very convenient
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Wallis O'Casey
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Picking up the car at Vancouver Airport was very convenient, and the process was quick. Alamo's cars are all very new and in great condition.
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Ernest Montgomery
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car rental company manager helped us change to a suitable car because we had a lot of luggage. Very friendly service.
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Lesley Chesterton
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Everything was great except for the sales pitch for a full tank of gas at the counter.
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Tess Obadiah
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Picking up and dropping off the car was very convenient! The car was great too!
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Derrick Mond
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Not bad. There are quite a few renters, so sometimes you have to wait in line.
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Hiram Chaplin
Vancouver
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The car pickup process was relatively smooth. The staff asked us where we were headed and, upon learning we were going to Banff, suggested we upgrade the car because the mountain roads might be challenging. In reality, there weren't many mountain roads, and they were very easy to drive on—it was easy to accidentally speed. They also asked if we needed roadside assistance insurance, but we decided we could change a tire ourselves, so we didn't add it. When we picked up the car, it seemed like we got an upgrade to a Ford Focus, which was practically new (only 5000 km driven). We were so excited about the new car that we didn't thoroughly inspect it; the windshield had a small crack. Although it didn't affect driving, we were a bit worried, especially since it rained later. We contacted the rental company and QEEQ for reassurance, and they both told us not to worry and enjoy our trip. The car return was unexpectedly smooth, taking only a 30-second inspection mainly to check the fuel tank. Overall, this company was pretty good.
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Otis Joe
Vancouver
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Staff were very friendly and professional
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Hyman Wilde
Vancouver
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Julian Holt
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Relatively affordable prices
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Todd Pansy
Vancouver
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Gustave Gold
Vancouver
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The vehicle was in excellent condition.
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Quentin Beerbohm
Vancouver
4 /10 Average
Reviewed: Sunday, November 9, 2025
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Lester Melville
Vancouver
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The staff were patient and enthusiastic, and the pick-up process was smooth. The car was in good condition.
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Rory Kit
Vancouver
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The car pickup from Vancouver airport was very slow, taking nearly an hour. They gave us a brand new car, which was in excellent condition and had driven less than 3000 kilometers without any issues. Returning the car was extremely easy. The staff had a good attitude.
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Hedy Michelson
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The company offers excellent service and convenience. Picking up the car was easy without any requirement to upgrade the car model, and the vehicle was new. When I inquired about the car's RPM, they were very patient and experienced, providing precise guidance and reassuring us that everything was fine. The issue was resolved quickly by the second day, making the rest of the journey smooth and enjoyable. Returning the car was also quick and hassle-free. I will definitely use this company again. Don't opt for overly cheap rental companies as they can lead to unpleasant experiences. Renting and returning the car at the airport was great, especially since their working hours are long. We rented the car at around 9 PM, for two days, and returned it around 8 PM without any wasted time.
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Irma Houston
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Great service, convenient and fast, will come again next time.
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Lennon Jimmy
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good service with high efficiency.
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Archibald Samuel
Vancouver
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The service is quite standard and the attitude is friendly.
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Hyman Wilde
Vancouver
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Overall good, especially very convenient for returning the car. However, the provided model was not the one I booked. The staff said it was the same class, but it felt like a lower tier.
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Miles Judson
Vancouver
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The service was excellent.
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Renata Oliver
Vancouver
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Very satisfied. The staff at the Vancouver counter were very friendly and the process was quick. We originally booked a mid-to-large SUV, a Ford Explorer, but since we were a small group, they recommended a smaller Ford Edge (we could also choose the original category, which was a black GMC, but it was older). The car was very new, only driven for over 6000 kilometers. Returning the car in Calgary was also simple and smooth; after a brief inspection, we received a confirmation slip.
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Paula Winifred
Vancouver
8 /10 Very good
Reviewed: Sunday, November 9, 2025
It's okay. Everything went smoothly. Nothing worth mentioning. But it's unclear how the toll charges are calculated, maybe there will be a bill later?
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Burke Jacob
Vancouver
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Good
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Julian Holt
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car pickup location is convenient, and the staff were very patient. It only took me 10 minutes to pick up the car. When returning the car, I was in a hurry and slightly overfilled the gas tank. After I explained, they were very understanding and told me it was okay and I didn't need to pay extra. I was very touched, and the return process only took 6 minutes. The car was a local brand, had 40,000 kilometers on it, and was in good condition. Filling the tank cost about 65 CAD. The trunk was very spacious; we fit one size 28, two size 24, and one children's suitcase perfectly. I will consider this company for future self-driving trips.
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Isabel Grace
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The vehicle was in excellent condition! It was brand new! Very satisfied!
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Tyrone Tobias
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
When I suddenly realized that I didn't bring my driver's license from home, I was glad I had arranged for a notarized copy beforehand, as advised. The staff was responsible and called the manager to verify my documents, while reminding us to drive carefully. The car we reserved wasn't available, but we got an upgrade for an additional fee. Overall, the process was quite satisfactory. Returning the car was quick.
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Kent Stephens
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Zona Sheridan
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Both the pick-up and drop-off processes were smooth and convenient. Excellent service.
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Abner Thodore
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good.
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Jonas Wilson
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Pretty good
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Bowen Carroll
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service attitude was great, and the car I rented was a brand new GMC.
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Gustave Malory
Vancouver
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Ulysses Terry
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Everything was in English. Thankfully, my husband's English is decent. The instructions were very detailed, but there was still an attempt to sell insurance.
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Lionel Johnson
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Economical and affordable
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Faithe Finger
Vancouver
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Viola Augustine
Vancouver
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Ben Emily
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very convenient, the car rental signs at the airport are also very clear!
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Christine Duncan
Vancouver
4 /10 Average
Reviewed: Sunday, November 9, 2025
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Viola Augustine
Vancouver
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The car was quite new, but we still had to pay extra for full coverage despite purchasing it on the rental website.
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Alexia Reade
Vancouver
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Detailed explanation of various insurance fees when picking up the car. Easy return process, and scanning the QR code to check the fuel level.
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Todd Southey
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
It's quite convenient since it's located right at the airport.
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Omar Eipstein
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Located near the airport with clear signage, and the process was straightforward.
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Yehudi Back
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good and highly efficient.
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Penelope Charley
Vancouver
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Friendly and straightforward
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Sebastian Acheson
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The pickup and return process was very smooth. You don't need to go to the counter to return the car. You can do it directly in the parking lot, the company's staff checks the vehicle and swipes the card immediately.
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Elma Ferdinand
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The store is easy to find and there weren't many people in line that day.
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Jared Swift
Vancouver
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Mirabelle Ingersoll
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Picked up the car at Vancouver Airport, the process was organized and efficient.
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Hedda Babbitt
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Returning the car was very convenient and the service was very nice.
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Brady Eugene
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
QEEQ is very user-friendly, with great attention to detail
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Eileen Eveline
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied with the upgrade to an 8-seater! The counter service was excellent.
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Clark House
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
After customs and baggage claim, follow the signs out of the airport (though Alamo was not indicated). The car pickup was handled by a lady at the front desk, and it was done in twenty minutes. The car was nice.
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Venus Wells
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service was patient, and communication with customers was smooth. We arrived in the morning with no queues, and the process was very quick.
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Mandel Rebecca
Vancouver
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Carr Marshall
Vancouver
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Darren Whit
Vancouver
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Franklin Hoover
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
I have rented cars several times overseas through the QEEQ website and always had a very good experience.
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Tess Obadiah
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Easy pick-up and drop-off, a variety of cars to choose from, and new vehicle conditions!
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Clarence Yerkes
Vancouver
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Ellis Abbot(t)
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent
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Venus Wells
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The staff was incredibly efficient.
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Lester Melville
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The provided NISSAN seemed better than the one booked. The car was very new, having only 300 km on it. Returning the car was also very convenient and quick.
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Eleanore Ferguson
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Quick pick-up
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Blanche Poe
Vancouver
8 /10 Very good
Reviewed: Sunday, November 9, 2025
This company is very good.
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Archibald Samuel
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good service. I don't speak English, but the front desk staff was very friendly. They used a bilingual (Chinese-English) contract on the computer for me to review patiently.
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Sabrina Salome
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very smooth
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Guy Lyly
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service was very fast. We arrived early and waited for about half an hour to get the car. There were no additional charges.
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Darlene Leopold
Vancouver
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Brandon Ivan
Vancouver
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Good service
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Alger Constance
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Easy pick-up and drop-off
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Nigel Jane
Vancouver
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Nora Keats
Vancouver
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Steward Jenkin(s)
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Had to wait in line a bit to pick up the car. Despite the language barrier, communication went smoothly with Google Translate.
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Kama Boswell
Vancouver
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Morton Joule
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good
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Tim Richards
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very Good
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Marshall Nora
Vancouver
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Convenient and efficient.
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Ogden Bill
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Great attitude and convenient service
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Colbert Peacock
Vancouver
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Athena Zechariah
Vancouver
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Ryan Malan
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
When picking up the car at Vancouver Airport, Alamo was the busiest rental company compared to others, with the longest queues, but everything was orderly.
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Wright Beaufort
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Satisfied. Picked up the car at Vancouver Airport, there were 3-4 groups ahead of us.
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Harlan Law
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Convenient and quick
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Bernie Faraday
Vancouver
4 /10 Average
Reviewed: Sunday, November 9, 2025
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Walker Boyle
Vancouver
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Harvey Louis
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Not bad.
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Willie Haggai
Vancouver
4 /10 Average
Reviewed: Sunday, November 9, 2025
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Polly Spenser
Vancouver
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Todd Southey
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Fairly organized
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George Anthony
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Great service, no pressure to buy extra insurance. Much better than car rental companies in the U.S.
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Janet Bob
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Convenient and fast
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Levi Tyler
Vancouver
4 /10 Average
Reviewed: Sunday, November 9, 2025
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Lance Eipstein
Vancouver
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Phoebe Hicks
Vancouver
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Long lines when picking up the car, more than other companies
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Penelope Charley
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Friendly and no queues.
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Antony Rossetti
Vancouver
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Truman Colclough
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Satisfied
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Leo MacPherson
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Waited in line for 10 minutes, no insurance upsell.
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Neil Margaret
Vancouver
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Felix Brown
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The international brand is trustworthy.
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Nina Patrick
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
No queues, very simple.
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Franklin Raphael
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Easy to find, staff are efficient and friendly
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Stephanie Smedley
Vancouver
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The queue wasn't long, there were plenty of counters
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Claude Kipling
Vancouver
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Jo Bessie
Vancouver
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Quick service
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Mary Giles
Vancouver
4 /10 Average
Reviewed: Sunday, November 9, 2025
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Curitis Steele
Vancouver
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Beryl Wollaston
Vancouver
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The line was long in the morning, but the service attitude was okay and quite professional.
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Pamela Crofts
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very smooth
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Renata Oliver
Vancouver
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Tyrone Kelsen
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The pickup location is very close to the airport exit, easy to find and convenient.
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Lee Doyle
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The process went smoothly. I bought insurance in advance, and the store did not push for additional purchases. However, there were no snow tires or similar equipment. Be careful when driving in snowy areas like Banff. The car was in great condition, so it was safe to drive in the snow.
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Boyd Bruce
Vancouver
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Marico Sheridan
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Professional service, convenient, and high cost performance.
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Sandy Madge
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Quick and friendly
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Curitis Steele
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
There was no queue at the time, and the staff was very attentive, explaining the procedures clearly.
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Genevieve
Vancouver
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Great service, added a bit of extra insurance.
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Sabina Michael
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Great
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Bess Ralph
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
It was quick, and there was no insurance upselling.
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Roy Daniell
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent car, very spacious. The service of North American car rental companies is much better than the experience in Southeast Asia.
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Edmund Waters
Vancouver
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Upton Newton
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Dempsey Aled(k)
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Professional, quick pick-up and drop-off. Provided timely advice on procedures, weather, and road conditions.
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Cornelia Palmer
Vancouver
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Too many sales pitches, constantly pushing insurance.
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Bowen Carroll
Vancouver
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Kevin MacPherson
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Satisfied
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Georgia Stuart
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car was in excellent condition, very new. Communication was smooth, and picking up and returning the car at the airport was very convenient.
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Glenn Morse
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Satisfied
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Jennifer Wood
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent
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Cynthia Camp
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good
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Cash Stevenson
Vancouver
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Emmanuel Field
Vancouver
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Ford Middleton
Vancouver
8 /10 Very good
Reviewed: Sunday, November 9, 2025
There was only one person in line when picking up the car, so the process was quite fast. Initially, they gave me the wrong car, a Ford FLEX, which was also large but smaller than the Suburban. I estimated that the luggage space wouldn't be sufficient, so they changed it after I pointed it out. They strongly recommended the roadside assistance plan, which costs 7 CAD per day. I hadn't intended to buy it, but considering the mountain roads, I bought it for peace of mind. In the end, I didn't need to use it. When returning the car, I was charged a late fee. After disputing it, the fee was waived. Although I did return the car about ten minutes late, the staff had indicated that up to an hour would be fine, which is why I was a bit late. Next time, I'll make sure to return it on time. My agreement was to return the car with a full tank, but the gas station attendant didn't fill it completely, which wasn't really my fault as I had asked him to fill it up. Fortunately, there was no penalty.
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June MacMillan
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
This is the third time I've rented a car from Alamo. It's excellent—quick and easy for both pick-up and return. Besides being affordable, they also offer an extra driver for free. Overall, this car rental company offers great value.
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Donald Dickens
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
It's not my first time renting a car in Vancouver. I've rented from both National and Alamo before. National, possibly because of its larger size, seems more arrogant. Alamo offers warmer service and provides more detailed instructions for pickup and return.
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Lance Eipstein
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The price was quite reasonable, and the service at the Vancouver airport counter was excellent. They even gave me a free car upgrade. The staff helped install the child seat.
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Franklin Hoover
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Satisfied
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Gustave Hughes
Vancouver
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Good
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Nigel Jane
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Picked up the car from Vancouver Airport. There are signs right outside the arrival gate, and many travelers heading to the rental car area; just follow them. There are ALAMO signs along the way too. Once in the parking lot, several rental companies share an office space. Find the appropriate counter, wait about 5 minutes, and the staff will indicate when it's your turn. Hand over the rental voucher from QEEQ, along with your credit card, passport, domestic driver's license, and translation (QEEQ offers this free service). After registration, they confirm your car type, pickup and drop-off locations, rental duration, and total cost. They might suggest adding local offerings like insurance, but since we already had full coverage from QEEQ, we declined and showed them the related notes in English. The staff didn't push further. After printing a new rental voucher and signing it, they directed us to the car. As we planned to cross the border to the USA, we proactively asked if this was allowed, and the answer was affirmative. We left the office, followed the ALAMO signs, and located the car. The entire process took less than 15 minutes - simple, efficient, and friendly service from ALAMO staff. The rental cost was 204 CAD with a 200 CAD deposit, credit card only (VISA or MasterCard).
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Ann Brewster
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good, no restrictions on drivers. This company has many cars, so there's always availability.
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Beverly Meredith
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied, especially with their accident handling ability, almost hassle-free.
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Abner Thodore
Vancouver
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Felix Brown
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied, will use this company again next time.
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Jane Pullan
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Picking up and exchanging the car is extremely convenient.
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Phoenix Barnard
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent
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Adela Quiller
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent
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Yetta Twain
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Satisfied
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Len Carter
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Asa Peg
Vancouver
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The staff were not particularly enthusiastic, but their attitude was not bad either—more like a civil servant's demeanor.
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Jacob Jennings
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied.
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Mamie Jonah
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Positive feedback
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Mavis Eveline
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Gene Albert
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Hardy Malachi
Vancouver
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Quick and convenient
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Ula Eisenhower
Vancouver
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
I had already purchased full insurance, but the staff still recommended an additional $7 per day insurance covering flat tires and lost keys, which I declined. A deposit of $400 was charged instead of the $200 I initially expected. Everything else was good, the car had over 50,000 kilometers but was in very new condition.
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