Did not expect it was so easy

There were a lot of people in line, but the process was quite efficient and the service attitude was very good. I booked an extra day initially but wanted to return the car a day early. The Hertz staff said they wouldn't charge extra and allowed early return, which I found very flexible. The parking lot is huge, and the car condition is excellent.

Vehicle was in very bad condition The inside has not been cleaned at all. The counter staff added the option without asking me. i make a claim She said she'd do it again On the contrary, he acted very angry with me. And he wrote the contract without the insurance that was actually included. As I knew it was a big company, I expected it, but it was the worst experience.

You did your best to solve it somehow for me thank you very much for that

Like: car was almost new and eco friendly. very smooth to drive.

Like: We rented a car for a trip to Canada. Car was clean and the price was good. They were out of the car we reserved, so they upgraded us at no charge. Nice surprise!