Easy rental cars told me that I will get a car seat. But Alamo didn't have any.

The Asian female staff member was very friendly.

Alamo at Brisbane airport needs a sign to show where to collect from - otherwise it was perfect

Our first time booking with Alamo and would do again! More friendly and way going than any other car rental I have booked with.

Easy to use. All costs were clear - no surprises.

Nice upgrade

I was observing the staff who attended to me and the one next to me.. That customer was from the U. S as u had overheard the conversion.. And was treated way better than I was treated, maybe because of my name and race I suppose I could be wrong but since you ask for feedback I'm just providing it.i was as if I was talking to a robot that's how I felt. Nothing else. I'm from customer service even till now it's very important you make all customers irregardless of who they are must make them feel that they are all very important. Many thanks for asking me.