Good

I couldn't get a Challenger when picking up the car, so they gave me a Charger instead. I thought it was fine since it's at least a V6. But the rear tire of the car they gave me had a slow leak, almost left me stranded on the way to Grand Teton National Park. I had to keep inflating it while driving until I found a place to change the car. They tried to give me a Cruze, but after some negotiation, I got an Escape and had to pay an extra 61 dollars. Returning the car was relatively smooth, but a few hours later, they charged me 12 dollars, not sure what for. A few years ago, when I worked in North Carolina, Hertz had much better service. Not sure if it's a regional difference or if Hertz's service has declined significantly. I suggest not choosing Hertz...

Hertz should have informed us about california road tolls and how to set up system to pay them. We found out too late ! Not good

All good

Good experience small wait to book in staff friendly and very quick handover when returning vehicle

No problems will definitely use company on my next visit to USA

Quick and easy

Like: The car was amazing, a little pricey. The service and speed was great.
Dislike: Being charged $79 for gas when tank was over 3/4 full.