It as first time renting a vehicle and they made it very easy and comfortable.

The staff initially provided a manual Skoda, but after communication, they upgraded it to a Romeo. The car was great to drive, no hidden fees, and Europcar is very reliable for overseas car rentals. The deposit of 100 euros was refunded the next day.

Compared to previous experiences with Hertz, where they insisted on recommending car rental insurance, had excessively long waiting times, and required an additional half-hour for paperwork after finally being served, this company is undeniably faster and more straightforward. Perhaps this is also because I purchased full coverage from the rental company, making the car pickup process hassle-free regarding insurance.

Overall good.

Satisfied